The Mirador Kempinski hotel is located in the mountains, at an altitude of 800 metres above Lake Geneva between Montreux and Lausanne. It is a few minutes from the ski slopes and offers the opportunity to enjoy winter sports such as downhill skiing and cross-country skiing. The Geneva International Airport is about 50 minutes by car. You can easily reach the hotel and regular trains come from Geneva, Bern, Lausanne and Montreux. You can also reach the hotel by taking the funicular from Vevey.
Mirador Kempinski hotel offers a shuttle service and limousine. It also features a helipad.
of TripAdvisor Travelers recommend this hotel
"Room service will make your stay - perfect"
Like so many reviews before, I can confirm - this hotel is simply - amazing. I stayed here with my girlfriend as a surprise to her and, much to my delight, the hotel pulled out all the stops to ensure the 'extras' I'd ordered were ready and waiting in the room on our arrival. The service was warm, welcoming and friendly. The room was perfect with picture postcard views - everything was just as I'd hoped... until dinner! Whilst the view on the balcony was as breathtaking as that from our room, the service was just appalling. I wouldn't say it was necessarily the staff's fault, I'd say they were just horrendously understaffed and seemingly tired of making apologies for it. The couple next to us received their bottle of champagne almost half way through their main course. Our food took just about an hour to arrive and when it did, my partner's main was inedible. After dinner, we decided to have a few more drinks - however, we didn't take in to account we'd have to walk around the hotel looking for someone to serve us at the bar - it was as if they'd closed up for the night, despite being 'open' for another 90 minutes! On check out, we mentioned, when asked how our stay was, that it was incredible, save for the terrible experience in the evening. The woman's response' 'Was it the service'' 'no, not just the service, the food too' we replied - she simply wrote it down whilst passing on an unconvincing apology as if it had been said a hundred times before. I've left it a month before writing feedback as I was hoping someone from the hotel would've contacted us to explain - as they haven't, it's only fair that I warn you, a potential visitor, that if you do stay here - get room service, you'll enjoy it so much more and you won't come away feeling bitterly disappointed. Without the evening experience, this review would've been 5 stars. If it hadn't have been for the room and the views, it would've been 1 star.
"Views top - food flop"
We have been to the Mirador Terrace on a Sunday afternoon, coming from Montreux, where we stayed at the one and only gorgeous Montreux Palace. The long views from the Mirador terrace was absolutely top as always. The big flop was the snack food which we had on the terrace, because the Restaurant was closed until 18:30. The Croque Monsieur might be a failed invention by the Chef, topped and gratinated with sort of a very boring Béchamel Sauce. The Cesar Salad with its extremely tasteless sauce was boring, too. Good views, bad food!
"Breathtaking views "
My family stayed here 1 night on our way to Italy. We arrived late and left early so I cannot say much about the service. The room was very nice and the view was incredible. We did have room service when we arrived and the food was well prepared but very expensive which is not unusual for room service. The pool area has breathtaking views of the lake as well. My only complaint was that the electrical outlet fried my hair straightener even with the adapter. We will try to stay here next time for a longer period of time.
"Very good customer service"
The hotel is exactly like on pictures. Very nice with super nice and helpful customer service. Rooms elegant but unfortunately not really clean- the dust was seen almost everywhere which you wouldn't expect from a 5 star hotel by this price for a room. Nevertheless, i would recommend to stay in this hotel. Food in restaurant awesome! Bar side leaves a lot to wish - app. 20 guests and only one person to serve means a lot of waiting - and stress for the the poor guy.
"Breath taking view"
Breath taking view over the lake leman, 5 stars hotel with location over the mountain, friendly staff, it takes 20 mins to get to vevey , highly recommend for relaxation. You can reach it by car or train .
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 3:00 PM , Check-out: 12:00 PM