"Discreet, Elegant and different from others."
I had a wonderful stay at the Portobay. Very elegant atmposhere. PROs: it's not too big. it's homy. The room is large enough with fine Marble in the bathroom. Excellent breafast and internal restaurant. Kind service in all compartments. Nice location, out of Av. Paulista -therefore you avoid the direct contact with the traffic. CONs: the pool and the gym area are truly nice but not very big. The pool is actually a large tub.
A lovely boutique hotel with a European feel. Quite small, so this has some minuses with regard to facilities and service. It wasn't always easy to find someone to give assistance. Well-located just off the Avenida Paulista. More for leisure than business since the wifi was poor and there were minimal powerpoints for devices.
I wanted to give this hotel a great rating. The location is right off the Main Street. The breakfast was the best we had on our Brazilian trip. The wifi was free. It is a nice small hotel. I'm sure anyone who reads this next part will not believe this happened but I can't make this up. We came back from exploring the city. The room had been cleaned in the interim and my girlfriend's clothes that had been in the bathroom had been left in the bidea. Not on a cover seat but actually in the area where you wash your backside. This is obviously disgusting. I called the manager and he offered to get the clothes cleaned which was appreciated. We checked out the next day. I was expecting they would try to address this issue again as the same manager was on. I had two overpriced soft drinks on the bill. He said sorry again and then asked me for a credit card for the drinks. I'm sorry - at a four to five star hotel if your cleaning people put clothes physically in the toilet you need to rectify this better than they did. Waiving two soft drinks could have been an easy way to do this but they didn't even do that. I will not be giving this chain my business again!
Nice Hotel, situated well. The rooms are nicely decorated and spotless with nice crisp sheets and soft towels. The breakfast is good with wide variety of food and fruits. The rooms are well equipped with mini bar and safe. Staff are welcoming and helpful.
It really doesn't get much better than this! We loved this hotel. Firstly, it has a really good, but quiet, location, just off Avenida Paulista. The airport shuttle bus stops 50m away, just round the corner (outside the Maksoud Hotel) and there are two underground stations close by - Trianon/Masp and Brigadeiro (Green line 2). The room was lovely and large, with all the facilities you could require (minibar, safe, etc.), a very comfortable bed with the most wonderfully smooth sheets ever, and a decent sized bathroom with a marble bath and nice toiletries. Breakfast was fantastic, with numerous different choices, including a delicious fruit selection and egg dishes made to order, and you could eat outside on the terrace in the sun. Staff were, without exception, very friendly and helpful. The gym was small, but adequate, and the sauna and wooden Jacuzzis perfect, although the tiny pool was more for children to play in then for any serious swimming. Finally, there were all the nice little touches, like being able to check in early, finding little chocolates in the room, and being given water on arrival and departure. Would definitely stay there again.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM