"Loew's Madison needs to upgrade its TV service to be ROKU-friendly"
I've stayed at this hotel before and liked it, and I liked it this time, too. I just have one minor complaint -- the TV in the room did not allow access to its HDMI ports so we couldn't use our ROKU. With the ROKU the picture quality is better and we can watch what we want to watch. Their TV system is really outdated. I am going to start commenting on this aspect of all the hotels I visit -- lots of places get it right but many don't.
Great service,great food ,great people.Always look forward to staying here when I visit Wash.D.C.Great overall Hotel.I really feel very comfortable every time I stay here.To me that is very important.Thank you.
"Loews Madison exceeded expectations"
The location and accommodations were perfect for our purpose. The staff was always very friendly and everyone went above and beyond to make sure our stay was memorable. We will keep Loews on the top of our list for hotel stays.
Had a very good stay at the Lowes Madison Hotel in Washington DC. One of the concierge helped me learn the streets better. And another one helped me print a report to give to my congressman with only last minute notice. I'll definitely stay there again!
"Family Vacation "
Awesome stay at this hotel. Besides the rude check in staff at concierge, not all the staff just the snobbish tall white gentlemen who tried to con me out of money until his boss came over and checked him. Anyway, other than the staff was great, Starbucks hostess was very friendly and she knows how to make coffee. The restaurant staff was very friendly and welcoming while having drinks at the bar. The rooms were just what I expected nothing uncommon, I felt it lived up to expectations. Location is great, especially for Uber. If you don't like the coffee at the hotel, Peet's across the street opens all day to cater to all of your coffee needs. All in all, a great stay and I would return.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM