"Such a brilliant hotel!"
Loved this hotel! The room was amazing and kept with the theme! I couldn't believe that it would still be circus theme inside and out! Such brilliant service from the staff and the shuttles were really good! Just have to wait outside, hop on and off when you get to the park. I will definitely be coming back to this hotel
"magic circus parisf"
Bar staff slow and got things wrong. Very helpful at desk as our room was not we booked gave us bunk beds instead of two queen beds. but they exchange rooms very quickly. (our grandson was only two and bunk beds not suitable. Also liked the bus service to disney.
"Fabulous hotel, very friendly staff"
Can not speak highly enough for the staff, they went beyond for us. We didn't book breakfast and badly needed a coffee. Asked at the breakfast room could we purchase a coffee and they gave us one each for free with a little pastry. The receptionist was very helpful in getting us transport to Paris and recommending better options for us. The family rooms are lovely, a large double with bunk beds and circus themed decorations. A curtain to go around the bunk beds to block the light if the kids wanted to sleep. The bunks also had a separate TV. I normally don't like the pre-filled soap dispenser in the bathroom but they had the most amazing smelling soaps (well known ones, can't think of the name right now). I slept in a bunk bed and I slept all night and was extremely comfortable. I loved this hotel, and would love to bring my kids (was there as part of a hen)
"Excellent for the price. "
Been here a day and absolutely love the place, food is great in the bar. The kids have loads to do, and more. There are toy machines, games, ball pond, outside play area and a decent food menu for them. Staff are really friendly, they go the extra mile to help you out if you have any questions. Not sure how other customers have had bad experiences with the staff, ours couldn't be much better. Yes it is very pricey, but that's France as a whole. If you're on holiday, you're on holiday....you know the prices before hand, don't moan about them when you're there. We're staying in a family room, compact and a little small, but got everything you need. I don't get the same feeling others did in that the rooms are dated. I have found our room to be clean and pleasant, comfy bed and a couple of TV's. Overall, worth the money.
"Pretty decent hotel although extremely lacking in a few areas"
The hotel and grounds are done up to a high standard and are really pleasant, there is a lake out the back and the view is stunning, the rooms are nice with enough space and a free quality safe. there is also a really nice swimming pool which is free to use. There is a ball pit for the kids in the lobby and lots of video and arcade style games for the children. it is close to the Disney parks with a free bus leaving every 15 minutes which is very convenient. the cons are. Everything is stupidly expensive like a 4 euro bottle of water, 9 euro for a 50cl glass of beer, 5 euro for a toothbrush and 3.50 for a kitkat. The food is total rubbish! I have never paid so much to be so disappointed by a buffet dinner, I've had much better on budget Benidorm all inclusive holiday. The level of service you receive from people who work there seems to be entirely dependant on if they can be bothered or not. 3 separate vending machines stole money from me in this hotel and I was promised a refund by a manager to then be told by a girl on reception later that day it had nothing to do with the hotel its an outside company, she then looked over me and waved to the people behind me to come forward as in to say 'conversation over'. Bar staff serve you when they are finished chatting with each other, I waited 15 minutes for one drink while only I was waiting and there were 3 bar tenders working... The fridge in our room didn't work and we didn't even ask to have it replaced because honestly I don't think reception would have cared. some of the staff were more than helpful and were extremely hard working though! for instance the cleaning staff did a great job
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM