of TripAdvisor Travelers recommend this hotel
Highly recommend to anyone couldnt fault a thing nice rooms, nice breaky and handy to everything didnt have to get car ouut at all will stay here again for sure staff were very friendly and helpful nothing was to much trouble for them
"Great location but disappointed."
Great location. Walking distance to anywhere in the city. Convenient to restaurants, theatre, shopping. Too much noise from outside. People noise. Bottle collections. (On the 13th floor). Maybe another room would be different. Made to feel it would have been better to book directly with the hotel.
"A pleasant stay"
This was a business trip, over three days, on which my wife joined me. The right tone for our stay was set by the courteous, efficient and helpful young lady at the reception who assisted us when we first arrived (early) from the airport. Our one room apartment was of a good size, clean and with the relevant facilities. The breakfast buffet was a good spread and the service attentive. It was our first stay at the Mantra on Russell and we look forward to staying again.
Visited Mantra on Russell with a couple of friends and the staff here were very helpful. Ella Todd and Alex who were working in the restaurant and bar were beyond lovely and made us feel very welcome.
My check in was delayed and when i finally got to my room my key didn't work so had to go back with all my luggage to get them fixed. Finally i get access to my room the heating was on 25 and was just short of feeling like a furness. I went to have a shower and found the towels had make up on them. Clearly no one had replaced the towels because they looked untouched which is pathetic. I had to get fresh towels sent up. I was given a complimentary drink due to my check in being delayed. Checking out i said i had a bottle of water from my mini bar and i was charged $5 because the comp drink was for the bar. The staff member was rude and unapologetic. Never again mantra disgusting seevice
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM