of TripAdvisor Travelers recommend this hotel
Disappointing service when it came to the service provided. I would sat that there is value for money when you book early but apart from this I would stay elsewhere. The pool area is good but because of the towers it only really gets a few hours of sun during the day.
Clean, practical, business hotel, full of rooms for business meetings and still keeps the good things about hotels; polite quality service, nice view, comfort and good meals. The only negative thing for me was the high music from around the pool that was occasionally audible from my room with windows closed on the 6th floor.
"Nice, but a little too hectic"
I stayed for a week at the hotel whilst visiting the Dubai Air Show. The hotel is well situated between both airports and not too far from the sights and beaches of Dubai. The room was spacious and clean, although the daily routine was a little haphazard to the extent when my room wasn’t cleaned when I returned back from work at 5pm. The hotel has a lovely pool, which does unfortunately suffer from partial shade for most of the day. The terrace bar and restaurant is ideal at this time of the year to sit outside and have a beer after the working day. The main disappointment of the visit was breakfast, it was chaos maybe due to the sheer number of guest. The buffet style approach resulted in everyone running around and getting in each other’s way. This is not the way I like to start my day and hence I kept away on a couple of occasions, just grabbing a coffee from the bar in reception. Concierge were excellent and sorted out my transport needs to attend the show. Yes I would stay at the Media Rotana again, but maybe keep away from breakfast
Rates for Rotana elite members should be better and should offer additional benefits. For example room amenities and meals should also have discounts. Also valet parking for elite members should be faster and priority vs other hotel guests. Last visit, had to wait for 13 minutes to get my car from partking.
This is a pleasant business hotel with good service. My room was located on an upper floor with great three-sided views of the city including Burj Al Arab, JBR and Burj Khalifa. Cabs are easily available and metro station is in proximity. Their pool-side terrace is a good place to relax and hang-out. Keep up the good service!
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM