of TripAdvisor Travelers recommend this hotel
"Car or Taxi needed, too far away."
Outside and inside looks nice. Rooms are spacious but very out dated. The location of this hotel is terrible. You need a car or taxi to go from a to b. No ATM at the hotel, nearest is at the shell 20 min walk or little mall 30 min walk. Area is surrounded by busy roads so it's difficult to walk. If you like to do a pay out at the reception they charge you 20%!!!!! Internet is really slow, you need to stand at the hallway for Skype or Netflix. In the hotel area is nothing to do. No bars or nice restaurants. On the map the park looks close by however you need to cross a few highways and it's not easy to reach eighter. Breakfast is ok, nothing special they close very punctual. Small pool. Lots of rooms with connection door. (Not sound proof.)
"LACK OF RESPECT"
There was no upgrade room. No amenities. We asked lunch for the service room. ( both dishes were incorrected, we complained about it , they sent 2 desserts like courtesy, but they charged our requests). We called a masseuse and they charged us because they have a spa in the hotel. But we are free to call someone outside better .... Horrible place ....
"A wonderful hotel in São Paulo"
My stay in this hotel was memorable, excellent quality and service. This hotel is beautiful and really worth it. The food is superb, the architecture is iconic and staying there made me feel much better. It is simply great!
"No money Exchange"
The hotel does not change money. Nearest ATM IS 30 min. walk crossing dangerous streets that look like highways. Small pool and very small gym. Only if you play tennis you'll be satisfied. Cozy bar with terrace.
"Rooms need updating"
The best feature of this hotel is the very friendly and helpful staff. Other pluses are the nearby park, spacious rooms, good wifi speed, decent sized in-room fridge and comfortable bed. Also the food quality is fine and the prices reasonable. The downsides are the noisy AC which in winter could not heat the room satisfactorily (a small heater was quickly delivered when asked for), no bathtub, dated room decor, small gym and pool, erratic shower setting (good pressure however) and no plug in the basin. Other things to consider, if staying, are that you will need a power plug adapter and there is not much around the immediate vicinity. For English speaking channels you need to press the green button (Audio) on the satellite box remote control. The toiletries are in the smallest bottles I have ever seen and the location is right next to a very busy intersection, so noise can be an issue.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM