of TripAdvisor Travelers recommend this hotel
"Perfect Incentive Trip "
We Stayed here over night, but i guess over night is not enough, check in very smooth, all faces are smiling, from the bell boy very polite, the food amazing, the room so huge, everything is perfect, kudos mgm macao OVER ALL EXCELLENT 👍🏻👍
"The security need to improve"
I went to MGM with some friends for the octoberfest event, and a random caucasian pushed me when I am standing next to my table, I said that's not a route and that's guy push me like crazy. And the security came to separated him and then act like nothing happened, I requested for medical attention as my friend was hurt during the incident, the security seem don't care what I am asking for until I mention PJ (Macau special police). They arranged the guy for apology but I don't think the guy was told what he is coming for and seem the security told him I am going to say sorry to him. And I requested to call PJ again but this time the security let the guy left and I requested the security to check CCTV for the incident, after waiting for 20 min they came back and said the CCTV was not able to capture the incident. And ask us to go to the hospital by ourselves. A five star hotel holding such a big event and the security act like this is a disappointment and the guest request was just being ignore is totally unacceptable .
"Nice and convenient hotel"
The hotel maintains in good condition. The room is clean, big and comfortable. With lots of facilities such as spa, gym and swimming pool, I can enjoy and have relaxing holidays at these facilities. There are several restaurants with different styles of food, the prices are very reasonable. Transportation nearby is convenient as well.
Stayed back on Sept 2016, the hotel is really grand, luxury. Nearby the food and beverage outlet they have Valkyrie Octopus at Grande Praça! Promoting diversified cultural exchanges between China and Portugal . Inside those there is a hug aquarium. Super cool!!
"Beautiful Sea View"
I mostly recommend sea view room cause you will see the busy roads and bridges of Macau and enjoy the vehicles travelling around with yourself lying on a very comfortable and soft bed. The shower room is great! Everything was great! But there are a few restaurants nearby in which needed to be upgraded. Travelling is not very convenience because shuttle buses are only provided for several places and the location of where the buses parked is a bit far away.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 11:00 AM