keine Abstriche, sehr freundliches Personal, Zimmer klasse, wir kommen wiederComment of E. Simone , Germany the 2016-10-11
"Stayed for the second Time!"
Stayed at this hotel for the second time with friends for 5 nights and really loved it. We went back and forth from Room to restaurant to pool an had excellent service from the waitresses (Veda and Jilian - not sure i spelled that right). Will be back for sure!
"Over the top Service"
Amazing weekend! Excellent customer service from the moment you drive into the hotel. Yummy foods great poolside ambience, BBQ, DJ & easy access to the beach! Sweet bedroom with city view loved it all
"3 sleepless nights"
Our family of four stayed here for the sole purpose of relaxing on the beach. Instead we were beside the loudest group of people the entire time. The hotel is beautiful, clean and on the beach. The staff we’re nice but sometimes clueless and got our orders wrong at the pool bar and the beach. After paying for a premium hotel on South Beach we were hoping to relax...but then came all the ‘groups of party people.’ While I understand people come to Miami for different reasons it would have been nice if others could be more considerate with their noise. Not sure if we will come back...even though it’s a great location. Some soundproofing would make this hotel better.
I stayed with my mom and had an absolutely amazing time. Every single staff member was extremely nice. The bartenders were very personable and humorous! Room service was also great! William Walker (one of the staff members) was also absolutely great, very kind and helping! The pool is beautiful as well. They have an excellent area near the pool great for meditation. It’s also very close to the beach. The food in the hotel restaurant was also great, I had the chicken paillard, and it was absolutely delicious! The room is also beautiful, very clean and very modern! Overall this was one of the best hotels I’ve ever stayed in. I’ll 100% be coming back.
"Unmatched Helpfulness "
My girlfriend and I were in the lobby lost, looking for the pool. We were immediately met by Mr. Walker who not only guided us to the pool, but showed us all places of interest on the premises. Additionally, he gave us a few convenience and safety tips to better our stay. I guarantee his kindness, greatly increased the chances of me returning to the hotel; I’d recommend this hotel to anyone looking to visit the Miami area.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Japan Credit Bureau (JCB) - Maestro - Discover
Check-in: 4:00 PM , Check-out: 11:00 AM