"Central, but that’s it"
We stayed 4 nights, changed the room inbetween, because of Aniversario de Revolución Mexicana, partly very loud during the night. Staff did their best to fulfill our wishes. Breakfast is nice and everyone should find some favorites, but all dishes are cold due to open richauds. Rooms are dark, no possibility to open a window, aircon makes strange noises, a bed side table is missing. Highlighted that to the reception, but in 3 days no one organized us one. The were items missing in the mini bar. As I informed the reception, someone showed up immediately and noted it, but items weren’t filled up during the 3 days we stayed in this room. There is a normal coffee machine available, but coffee bags need to be paid. There is no Nespresso system, like shown on some pictures here, neither a kettle nor tea bags. The room seems to be old and it should be definitely be overworked. So is the nice wooden floor with stains and small parts are missing. There are also parts of wall paper missing. The bath room is partly molded, the main bath door is also the toilet door. That means very narrow to close while you stand in the bath, so it could be a little bit more spacious. But major problem is the main door and the bath tub door- to make a shower - are not closing, so falling back and due to narrow space in worst case directly in your back. At all it is central, friendly staff all the time and clean.
"Wonderfully convenient to historical part of Mexico City"
Great staff at front desk and very helpful. Very clean hotel and rooms. Decor was sleek and contemporary in hotel and the rooms. Restaurant was above average. We did not take part in the breakfast buffet.
Perfect location, large room and great service , I would recommend this hotel it's in walking distance to all the Historical sites , Great Breakfast , staff very nice , i would stay there again >>>>>They help with taxi to make sure we got the right ones that were safe , also save money on taxi to Airport a lot cheaper than shuttle !!!!!
"Overpriced for what you get"
We stayed here for five nights and found it to be overpriced considering the quality of service and the room. Housekeeping was very slow, most days the room was not cleaned until after 3pm and twice not till after5pm. Bottled water was not complimentary which is provided as standard in most Mexican hotels given the tap water is not drinkable. We would not stay here again. On positive note the bed was comfortable.
"an excellent hotel"
very nice, lean, bright, all is working very well, the staff is very friendly, near the historical center with many resaurants around , wifi without paying, excellent room service, very good breakfast
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 1:00 PM