of TripAdvisor Travelers recommend this hotel
"Did not like it"
Great room, very poor service, bad management. After the long review I wrote not one email back. They had a power surge during my stay and we had to eat breakfast at the lobby. The pool was empty and room service extra slow. Employees just don't seem to care. Very unprepared staff. I had a very bad experience so I won't be coming back.
"Best value. "
I stayed there overnight on my return from Fernando de Noronha. It is a short drive from the airport. Located in the business districts. Rooms are very clean nice linen and modern bath room. Breakfast was very nice included in the booking. Fairly new facility and very good view of the city. Staff speaks English and very helpful as needed to buy an adapter for my iPhone.
"Service too bad"
Reservation made 2 months in advance, we entered the hotel at 17:00 on 31.12.16, it was almost 30 minutes to check in, however the rooms were not yet available (we would have to wait for the cleaning). Complaint made, they remedied the problem, then a room appeared. The bar in the restaurant has a limited menu and one of the dishes requested was not available, the other that should have been delivered to the room, the was made after 30 minutes, so a very bad service, to make matters worse, our bags arrived room after 40 minutes. The Hotel is cozy, clean, beautiful and new, has a garage, has a swimming pool that meets the needs and what they call a gym. Not prepared for high season. Unfortunate! By Room 2204!
"More of a flat than hotel, breakfast can improve "
Well located hotel near Boa Viagem Beach but it's actually more of a flat with sofa, refrigerator and stove. Breakfast can improve as the buffet is a little bit messed up and the hot options (like scrambled eggs) are not kept under the correct temperature. We also had the bad experience of getting a room which wasn't ready but the concierge quickly gave us another room
Comfortable hotel, excellent natural light with big windows. However restaurant service is disappointing. The breakfast is aweful,even coffee is bad. Dinner was ok, but they dont serve any wine by the glass, not even in the bar.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM