of TripAdvisor Travelers recommend this hotel
Clean,near the tube and in the center of Berlin. Rooms not so large but nice and comfortable. Shower inside the room with glass shower cubicle. Starbucks very close for breakfast, price reasonable. I would suggest it.
"Great location, so so hotel"
The location of the hotel is great, but I was disappointed with the room and bathroom. Very small with no place for suitcase, difficult to move around. The air conditioner in the room kept going off and it got very stuffy. I talked to the staff twice and they sent a technician who turned the AC back on. Then it went off again. Adequate hotel for the price but I will not stay at a Novum hotel again.
"Perfect stay and great transport links"
Great hotel, friendly staff and very close to the metro system - but a day ticket and travel all over Berlin We had a great stay and I can't thank the staff enough for making us feel welcome My German is terrible!
"Great location, good value for money"
This hotel is perfect for a city break! The rooms are clean, have a mini fridge (nothing stocked - they advise you to go to the supermarket and stock up on cheap mini bar goods), safe, hairdryer etc. The location is amazing, right next to genermenmarkt which has some really trendy bars/restaurants/cafes/shops- you are really not far from anything! The sights are all within walking distance, or if you are not one for walking you are right next to stadtmitte u-bahn. The one downside I would have is the size of the room which is quite small, but when your only in the room to sleep after a long day of sightseeing and have paid around £50 a night you really can't complain! Would definitely stay again.
"Does what it says on the tin!"
The location of the hotel is perfect. It is classed as Mitte and that's exactly where it is. So many of the top places to visit are within ten to fifteen minutes walking distance. It is close to two U Bahn stations which link with both S Bahn and other U Bahn trains. The first impression of the hotel was soured by the rude and unhelpful receptionist. It was late at night (23.00h ) when we arrived but she was rude, brusque and unhelpful. Everything we asked for ( e.g extra room card) was replied to with 'Ask in the morning'. The room itself was a Queen room. It was very small but the bed was comfortable. Not much room to move around at either side of the bed. The bathroom was quite spacious in comparison! The room was generally clean although there were a few marks on the duvet covers. Towels and soap dispensers provided. There was a safe, small fridge and air con and the TV was replaced during the four nights we stayed there. I had emailed ahead and asked if the rooms contained tea and coffee making facilities. I was told that coffee machines were provided and kettles could be obtained at reception. No coffee machine and when I asked for a kettle on the first night I got the same unhelpful reply from the rude receptionist " Ask in the morning!'. The day staff were much more pleasant and helpful and helped us to buy Berlin cards. The kettle was delivered to the room by the end of the second day on a tray but without cups. I had to go and ask for these. This is something that could so easily be rectified. One evening there was no hot water for a shower after a day's sightseeing and the response was they didn't know what the problem was. It was fixed by midnight. There was free Wifi but this had a tendency to drop out easily. We didn't have breakfast there or use the bar ( there's a Supermarket around the corner where it was possible to buy fruit, yoghurt and fresh pastries. Opens till midnight. I've stayed in a Novum Style hotel before which was much better but this deal ( booked through Agoda) cost £200 for two people for four nights. As the title says, it does what it says on the tin!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 3:00 PM , Check-out: 11:00 AM