Staff was very kind when we needed information or help.Comment of M. Derli , United States the 2016-11-12
"Dental Vacation/ Relaxation"
This trip was our 3rd Stay, we loved it so much the 1st & second stay we couldn't resit. We love the whole staff, especially Jimmy,; the best, also Eduardo, Eddy, Karla, Rafael, Jazmin, Victor, Juan- bartender, Veronica- Captain- was so helpful with making sure I had soft food after my dental work. Thank you so much everyone, see you soon, 11/21/17😊☝️🌈🕯🕆💪💞
"Home away from home"
I recently took my husband to Cancun for his birthday and we stayed at Hotel Nyx. Being so far from home and in a new place our hotel stay is one of the most important factors for us while traveling. Upon arrival at Hotel Nyx, we noticed how clean and extremely friendly everyone we crossed paths with were. We arrived at the hotel around 8:30 am, WAY before check-in, but Eladio at the front counter was super helpful and let us check in so we could enjoy the food and amenities while we waited for a room to open up. There was a young lady at the front as well who was very nice and helpful as well but I didnt get her name. Eladio offered to hold our bags in a storage room so they were safe and we didnt have to hassle with them. My husband and I went straght for the pool and ended up on the beach which was a stones throw for the pool. Neither my husband or I drink but that didnt change the way the Bartender Eddie took car of us. My husband is very intimidating looking and usually people are standoffish around him, but not here. Eddie was bar far the nicest guy at the hotel! I think, if i ever make my way to Cancun again, Hotel Nyx would be the place we'd stay again.
"My family and I went to Cancun for my birthday. We stayed at the NYX and we were all beyond pleased!"
All of the staff were very attentive and friendly. The friendly pool bartender, Eddy, was very creative with the cocktails and always had a huge smile on his face. The chef, Jason, cooked the delicious gourmet meals, and the other cooks and waitstaff made the whole dining experience wonderful - Gabriel, Alejandro, Emanuel, Chimay, Adrian, Faustino. Victor, the lifeguard was very attentive; when he saw my daughter in crutches, he approached us and offered to look at her foot and bandage it. We also met the general manager, Jorge Barrios, and he too was very nice. We will definitely be going back very soon!
"Very enjoyable vacation at NYX. Highly recommend staying there."
Best location on the beach in Cancun because there are lots of palm trees and the sand does not have an abrupt edge at the waterline. There are always lounge chairs available in the shade or sun, pool side or beach. The food is visually amazing and tastes as good as it looks. Being a somewhat smaller resort there is not an abundant selection of food choices on the menu however I did not have any trouble finding great choices. Lunch and dinner at the deck restaurant are served from a menu but there is also a self serve food station with soup, salad, fresh breads, cheese, pasta, pizza and a great assortment of deserts. Breakfast is a buffet that does have a large selection of foods to choose from however, no bacon. There is another restaurant on site that you can eat at with a very nice atmosphere. This is included one time in your all inclusive stay, inquire about a reservation. The staff are very hard working and do an excellent job. Olivia serves food and drinks at the beach and always makes sure you have what you need. Eddy is the bar tender at the 'Magic Bar'. He makes a really good strawberry daiquiri and takes the time to talk to everyone while making their drinks. Activities such as aquatic aerobics, beach volleyball and bocce ball are lead by Johnathan and Paula. They do an excellent job. The front desk staff are polite and very helpful. Check-in is a breeze and Cladio is very helpful. All of the restaurant staff are great, they seat you quickly and see that you have everything you need. They bring you coffee and orange juice then check back regularly. Overall, NYX is a very enjoyable place to vacation and I would highly recommend staying there.
"Good hotel with good price"
Good hotel with good price and excellent location too. Great staff and clean room. Good food and excellent beach. Was a great time at the NYX hotel. I stayed in other hotels but the NYX hotel experience was very good. Great breakfast.
Credit cards accepted by the hotel: American Express - Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM