"Very old rooms"
Very old rooms, no restaurant is available. There is a room service for a place in front of the hotel with very small menu. I did not like the hotel and did not have a nice experience. I dont recommend it
"Good Location, Good Beds, Good Food but Could Use Room Upgrades"
well located in the edge of Dublin's business district. A bit of stroll to a few of the main attractions, except it is at the heart of visiting Stephen's Green. The restaurant is modern and well equipped with a very good continental breakfast offering. The rooms, while decently done, just wreak of old style decor and could use a little bit of modern colors and pizzazz. All in, a very reasonable price and quality for a good hotel, but a hotel with 2,500 per room spend could transform.
"Not without niggles..."
My husband and I stayed here for 3 nights. To begin with the positive: 1. The hotel is ideally situated for the busy shopping centre that is Grafton Street and the sweet little park of St Stephen's Green. 2. Our room (a suite) was spacious with an exceptionally comfortable bed. The negatives were as follows: 1. The staff were not at all clued up. When I arrived I was told our room was number 1620.... with no mention that this was actually on the FOURTH floor!!! How on earth is one meant to guess this'! No offer of help with my luggage. 2. Hot breakfast choice odd to say the least. Were served coffee but no accompanying milk. 3. Asked the hotel receptionist to book us into a particular local restaurant. Were told, "There is no need to book unless you eat about 9pm". Took a taxi to the said restaurant, arriving at 7.30pm, only to be told they were fully booked. 4. Our room would have been vastly improved by the addition of a couple of paintings on the otherwise totally characterless walls, especially as the view from our window was not the greatest! (Ask for a room at the front!). However, despite the niggles, we would probably stay again because of the situation of the hotel and the comfort of the bed.... and maybe there will be different reception staff next time!!
"Not as pictured"
Great location, however this was more like a 3-star experience with 4-star pricing. My room (as well as my friend's room) looked nothing like the photos on the website. The room was small, old-fashioned and tired. The safe did not work and was not repaired despite my request. The toilet didn't flush well and one morning there was no hot water. My window faced a brick wall. It was clean and staff were fine.
"Too expensive for what it is."
Received an email before the trip saying I could request early check in for 10 Euro, so I requested early check in. Wasn't told until we arrived that it cannot be guaranteed, and had hours to kill before we could check in. Not a huge blunder, and I understand, but still not ideal. Hotel needs major updating...outdated, common areas are not relaxing/pleasant to be in. No blow dryer in hotel room. No wash clothes. Was given a room at street level right above all the smokers...was also super noisy at night. This hotel would be fine if they cut the price in half....then it would have been expected.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM