of TripAdvisor Travelers recommend this hotel
"Outstanding hotel, wonderful service, great location"
One Aldwych ticks all the boxes. The location at Covent Garden is hard to beat. It is an independently run hotel which meant everything was individualised and every member of staff always went the extra mile to be of assistance. Such niceness one does not often find. They are part of LHW group which we always find are terrific hotels We booked a deluxe room which was very spacious and had a separate shower. We requested a quiet room which we got. Decor was lovely. Lovely palette of colours used throughout the hotel. Interesting artwork everywhere including the huge oarsman in the main lounge. Here they also offer the Charlie and the Chocolate Factory tea (nice change from the endless high tea). We didn't try this, but the adults seemed to be enjoying it even more than the children on the Saturday afternoon Magnificent flowers, most especially orchids when we were there One reason for choosing One Aldwych is it has a pool and we enjoyed using this facility so much. It is chlorine free and is the nicest indoor pool I have used. No feeling of dampness or claustrophobia. A beautiful underseascape is projected on the far wall adding to the relaxed ambience. Change rooms and showers are top notch as they form part of a private club. Lady in charge very friendly and helpful Breakfasts at Indigo are terrific and lunches and dinners are very good and are lactose and gluten free (but you wouldn't know this if you didn't read the fine print). Indigo staff were great Reception friendly, always greeted us, very helpful, concierge service excellent especially Alan, finding my husband a dentist at short notice. Room staff friendly and smiling and kept our room spotless. Doormen always helpful and chatty, and unobtrusively acted as security Would we stay there again' YES!
We had a lovely stay here. Our stay included massages and breakfast and we availed ourselves of the Eneko restaurant and the bar as well. I agree with most of the other 5* reviews on here. It is rare to encounter such universally friendly staff - every single person we came into contact with was a delight. We liked the smart design of the lobby and the rooms. The rooms are smaller than some Americans may like, but this is central London! The beds were comfy and the room was silent - we didn't hear anyone else from there at all. The bathroom had a lovely big bath and the sheets etc. were of nice quality. The ONLY thing I would have liked was the tea/coffee to be in the room when we arrived - rather than having to ask But now I am nitpicking. The pool area was nice (a Jacuzzi would make it even better!) and the staff that worked in the health club were nice too. We particularly liked the large sauna and fragrant steam room. The massages were excellent as well - and my wife is a bit of a regular when it comes to massages. We had some rather excellent and flamboyant cocktails in the bar in the evening. And the breakfast in Indigo was good too. Thank you all - you made my wife's birthday surprise very special!
"perfect for solo traveler!"
Besides being beautiful and well-located, the service was impeccable. Being able to sit at the lovely bar by myself was made easy by the friendly and watchful service. The hotel is extremely secure and absolutely beautiful.
Stopped by for drinks after the theatre. Bar is very cosy and classy but not lots of space available. Service very good with nice snacks provided. Prices are highish and 12.5% service is added to the drinks bill - They need to remove the space for a tip when you have already paid 12.5% service charge.
"Snacks in Bar"
Often pop in for a drink - very friendly , no matter if you are on your own - this time a group of four . We had cocktails before a theatre trip . Decided to order some bar snacks and told the helpful waitress we were in a bit of a rush . Delicious Club sandwiches ( and veggie Clubs ) arrived very fast, with the best chips ever ! Also v nice humous dip . Excellent timing and great service much appreciated . Snacks for four and cocktail drinks about £110 .
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM