of TripAdvisor Travelers recommend this hotel
This hotel is so full of character! It's extremely close to a subway stop. It took only 10 minutes to get into the city. The breakfast is fantastic! Also the staff was extremely helpful and friendly. I definitely plan on coming back.
We arrived at the hotel and were greeted by Val at check in, he was very friendly and helpful, we even got a free room upgrade :) The hotel is very quirky as it was originally a real paper factory back in its day. It has some really cool decor throughout the hotel. The room was spacious and the bathroom was well equipped with white fluffy towels and all the usual shower gels, shampoo's & hair dryer. There is an iron and safe as well. Free wifi was always available. The restaurant was great, the food was lovely. The location of the hotel is excellent, only a 2 minute walk to the subway which was a short ride to Manhattan and all the tourist attractions. Very friendly staff especially Val who was always happy and very helpful. We will definitely stay here again when we come back to New York. Thanks Paper Factory & Val for a lovely stay in New York.
Cool gem of a hotel located just a short distance from Manhattan. It used to be a legitimate paper factory, so they kept most of the industrial design of the building, while making it very cozy and inviting. There are retro accents and decorations all throughout the lobby and halls, including an English telephone booth coming out of the lobby floor! The rooms are clean and spacious, and service is excellent. I definitely recommend trying out this boutique hotel, even if just for a day
How anyone can complain about this hotel is beyond me. The hotel is new. The hotel is clean. The hotel is modern. The service is friendly. I read some of the posted reviews of this hotel before coming and reminded myself that some people simply cannot be satisfied no matter what.. If you're coming to NYC and don't want to pay $450 for a tiny room with a double bed in Times Square, consider this beautiful hotel in Long Island City (just across the bridge from Manhattan on the west side of Queens). The room rate, though not cheap by any standard, is more affordable and will leave you a few extra dollars for buying souvenirs in the City! The hotel, which truly is in the middle of an industrial area, is located at the 36 Street stop on the M or R subway lines. The walk from the subway is no more than 3 minutes. Check in for me was smooth and the room was ready an hour early which was nice since I had been carrying my bags around Manhattan for 4 hours after my flight! The room was large, the two queen beds were perfect. The mattresses were firm (which I like) and the pillows were soft. A Keurig coffee maker in the room sat unused but was a nice option for coffee in the morning. The bathroom and shower were fully stocked with good quality soaps/shampoos so no need to pack your own. Soft, large towels were stocked in the room despite some earlier reviews that indicated a shortage of towels. The hotel restaurant, Mundo, was beautiful and we had breakfast there one morning. $20 buys a buffet that lacks nothing and will leave you satisfied for the morning ahead. Service starts at 7:30am. I recommend this hotel and as an excellent option when visiting NYC. I will certainly return! Thanks Paper Factory!
"They made my surprise even more special than I could ask for!!"
Wonderful hotel! I booked this through HotelTonight for a special occasion and called prior to check-in to request a nice room if possible. Mariana was the one who took my call and she totally came through!! We were set up in a lovely suite and we were even able to check in early. The room was HUGE (NYC studio apt huge) and had a great view so we got to see the sunset over the city. The decor all over the hotel was very interesting and as other people have mentioned, the gym was pretty nice and spacious (compared to other hotel gyms). We unfortunately didn't get to check out the restaurant and bar downstairs but both seemed pretty lively. I had such an amazing time here from beginning to end and I won't hesitate to come back!! They really made my surprise gift that much more special.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM