of TripAdvisor Travelers recommend this hotel
"Close to everything"
I have stayed here many times. It is a modern hotel with quite modern AC rooms and facilities. Staff at reception and restaurant are very friendly and most speak English. Good window views of the beach and streets below. Great roof top pool and bar area with good views across the bay and port. Breakfast is very good with a large selection to choose from. Best fruit and plenty of it. Complimentary drinking water available. Think twice before getting money exchanged at reception. Valet parking and "front of house" security. Has a great bar for drinks after work. Free wi-fi in rooms.
I stayed with my family and friends and the hotel was very good, clean, good size room, friendly staff and very good complimentary breakfast. The hotel is located in a very nice location, close to the beach.
"Two stars and objects disappear from room"
I would like to start by saying that this is by no means a 4 star hotel. 2 stars is more realistic. Front desk people are rude. No paper tissue in room. No air conditioning for two consecutive days. Hair dryer is outdated. But I could tolerate all of this if they did not steal my AirPod. On the top of that I complained at the front desk early in the morning and 10 hours late I still have not received any feedback from management. I will have to file a police report but will never see my AirPod again. Only nice people were the valet parking fellows. My recommendation is, stay away. Novotel close by is well better.
"Close to beach"
Large, clean room, nice seaside view from room and pool. Nice breakfast with omelette a la minute. Slow wifi. Easy to beach access with activities and beach kiosques and nice to take a stroll along the beach.
"An elegant hotel "
This is a very good and elegant hotel in the middle of Santos the hotel is located in a very good location the rooms are very good and the restaurant is offering a good choices of food , the crew are very good and professional so can recommend this to hotel to people visiting Santos
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Maestro
Check-in: 2:00 PM , Check-out: 12:00 PM