Located in the Sants-Montjuic district, between Calle Consell de Cent and Calle Béjar, the hotel is a few metres away from the underground station of Plaza España, in the oldest and most outstanding Fairs area of Barcelona. It is also one of the areas with the longest shopping tradition in the city, down the buzzing main street of calle Creu Coberta (the old “Carretera de Sants”).
Very well communicated with all city motorways, the hotel is just a few steps away from the main train and coach station of Barcelona-Sants.
"Barcelona via pestana"
Well located, silence in the room, nice breakfast except the coffee, chocolates and a bottle of water in the room when we arrived, and bienvenue drinks (soda, béer or glass of sparkling wine : that's Nice and cool We'll come back I think
"Location, location and location"
The location of the hotel is perfect. Near plaza de españa, magic fountain, arena mall and you can walk within 30-40min to camp nu doing a pub crawl on the way. At the plaza you can get the tour buses but you also have the metro at the corner. The hotel has nice cocktails and great breakfast but its also surrounded by bars and local restaurants. I cant recommend more, this is the plaxe to stay in BCN!!!
"Nice and Comfy"
I wasn't expecting such a great quality. The hotel is very pleasant in general, the staff was welcoming and competent. The room clean, well decorated and spacious. The king Size bed made my night unforgettable :-) The Breakfast was good too.
"Excellent place and lovely attention"
Excellent hotel near plaza España. Is not a big but the rooms are clean and modern. Hotel breakfast is nice and good and the attention all the staff is excellent , the only thing is that the elevators are too slow
We stayed here after two nights at the Hotel Indigo for 1 night before heading to AS Palau Dels Alemanys in Girona (our Monarch flight was cancelled so we had to return a day later and from Girona as flights were all booked) as we were going to watch Barca B in the evening and the hotel is relatively close to Sants station and The Magic Fountain. We have stayed at The Chelsea Pestana and I was looking forward to a similar experience. What a difference in customer service between these hotels!! Checkin is from 2pm. We arrived at 3pm and were told that our room was not ready, but would be approx 5-10 minutes. Not a problem, we did have a welcome drink included in our price so I suggested a drink at the bar whilst we waited. Not here! The bar doesnt open until 5pm at the weekends. We sat inside and waited and waited and waited. We asked a couple of times, but the previous receptionist had left and the young gentleman just said he would let us know when the room was ready. 55 minutes later we asked again, to be told the room needed a light bulb. As we needed to get ready to go out we asked if we could have access to the room whilst they fitted the lightbulb - there is a joke there somewhere!! So at last we went to our room. 2 hours after the advertised checkin and almost 1 hour after arrival - simply because of a lightbulb. Which must have been changed before we enterred the room as we couldnt see one that needed changing. The room itself is good. A nice comfy bed and plenty of Pestana toiletries, but no showergel' I had paid for an upgrade to the junior suite as it had a the hot tub. We didnt really have time to appreciate this as we had now only had 45 minutes to freshen up and get ready for the match. However, we did on our return and when I switched on the jacuzzi loads of black bits came out of the jets all around me - not pleasant! Our room was by the lift. On our way our for a stroll in the morning we saw that someone had thrown up by the lift door. I told the receptionist (the unhelpful lady from our checkin) and she said she would get someone to clean this up. It was still there on our return. I know the hotel cant be blamed if a customer is sick, but they should clean it up once reported to them. Made me wonder how clean the rest of the hotel was - the hot tub wasnt and they obviously werent bothered about the sick We werent asked about how our stay had been on checkout - again the not so customer friendly lady. I have never come across hotel staff that really didnt care and I wouldnt recommend this hotel to anyone. I wish we had saved our money and stayed at another hotel, it cost 195 euros to stay here. and that was the non refundable cheaper price. I could have stayed in a better hotel for half the price!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM