of TripAdvisor Travelers recommend this hotel
Terrible experience , came in 5 am in the morning and took a room until 13:00 the same day. Check in took about 30 minutes which is a lot in than hour. Price was 810 NIS (250$) for those 8 hours. The room was very small and uncomfortable. The pillow had some hairs on it but it's not even the main point. The room was very noisy and falling asleep was a very hard task. The room made an electricity noise which obviously indicates something is terribly wrong. On top of that, I received an unwanted wake up call that asked me about my experience, so if you already managed to overcome the noise and the uncomfortable bed and you fell asleep, the hotel will take care of it and wake you up. When confronting the manager she was very impatient and unwilling to help. Not recommended at all. One level above sleeping in the street, definitely won't be coming back.
"Feels just like home...bravo Prima City!"
What can I say about a hotel that greets you with warm smiles every time you walk through the doors! The front desk staff are exceptional, they are there to answer every question, respond to any request, and of course the continued thoughtfulness from each one of them upon arriving is beyond words...imagine after a whole day of touring, and you are greeted with How was your day' Did you have fun' what did you see' The interest, the compassion and the friendly customer service is worth its weight in gold. I had an opportunity to speak to most of the staff, and everyone seemed to love what they do, so it showed in their demeanour. Would I recommend this hotel' Absolutely...are there a few issues...probably but nothing that would keep me from staying there again. Yes, there is construction outside, but that is out of the hotels control. They accommodated me when I needed to change rooms without a question. The breakfast was delicious and fresh. Each time my daughter and I ate there we squeezed fresh oranges and grapefruit which you do not have to, but I loved doing...the coffee machine offers cappuccino, espresso, the huge assortments of fresh salads, cheeses, cereals, fruits, and the list goes on. They bake their delicious breads on site! It is well worth every cent. I miss it already! The rooms are clean, and modern. There are no huge perks in rooms except that they are clean, and sufficient. We slept well every night, and the air conditioning worked like a gem! Again, if you are looking for a reasonably priced, well located hotel that is steps away from the beach (2 min walk) and 1 min walk to Ben Yehuda. Then this is the place for you... Wishing the hotel continued success, and special mention goes out to the exceptional staff working at the front desk...without you the hotel could not be what is was for us!
"I won't say this is a hotel"
If there were no breakfast included, I would say this is a hostel instead of hotel. I booked a room claimed with half sea view. At the end there were no sea at all. And the hotel were located among multiple construction site, so it's crazily noisy. I have never been a hotel which has construction noise waking me up. And lock of the door to the small balcony is locked. Toilet are very small too. Will not go again
"Excellent hotel - great breakfast!"
We stayed in 2 rooms for 1 week. The hotel is in a great location and has an excellent breakfast. Room was very clean and quiet. The entire staff is courteous and helpful and will do whatever they can to make your stay perfect. The people at the front desk helped us with travel advice many times and the restaurant staff and service are excellent. We had different family members arrive on different days and everyone was personally greeted and we got adjoining rooms. This hotel is 1 1/2 blocks from the beach and close to everything else. A perfect location from which to explore Tel Aviv and other parts of Israel - a few minutes from 2 bus and train stations. Wifi worked perfectly. We plan to stay here during our next trip to Tel Aviv.
Located just a few steps from the seaside, this hotel has tiny rooms: the bathroom is particularly small and not comfortable. Good breakfast. Not the whole personnel is definitely friendly. I would have expected more.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM