of TripAdvisor Travelers recommend this hotel
"Excellent hotel & helpful staff"
2 nights on 1st visit to Belfast - really impressed with everything. Loved the breakfast especially because they don't have unnecessary little pots of butter/jam etc - the breakfast area really tastefully furnished and laid out. Great outside area too. Alrhough this was more a business area it was v close to everything we wanted. Would recommend.
"Good hotel for a weekend break"
We stayed as a couple for a weekend trip to Belfast. The hotel was in a good location, about a 10 minute walk from the city centre. We were very pleased to be able to check in immediately after arriving early at 9.30am. The breakfast was excellent, large hearty choice of hot/cold buffet and cooked to order items. Refreshing to see non-dairy milks available for cereal. The service was very efficient and the staff polite. Our room was nice and spacious. The bathroom was slightly tired but it was all very clean. The restaurant was closed on the Sunday evening with only a very small food menu available in the bar area. The service was a little bit hit and miss, with 1 drink order not fulfilled. Overall we had a pleasant stay and would recommend the hotel
Nothing too disappointing, nothing too amazing. A functional hotel for work purposes. Dinner in the hotel was good. Lunchtime buffet surprisingly healthy. Room was not amazing given the price for one night.
"Terrible booking experience and after stay response..."
The worst booking experience of any Hotel I have dealt with. I booked a Junior Suite for my Daughter and Son in Law for my Daughters 40th birthday. It was made quite clear at the time (and on several other occasions) that the name of the guests was different to my name and that I would be paying for the room. I was asked to sign a payment authorisation form, which I did and returned to them. Unfortunately, due to circumstances beyond our control, I had to cancel the first booking by email and rebooked for a slightly later date. I was told that as it was a special occasion that they would put a V.I.P. treatment on the room. On the day after the original booking I received a call from Radisson Blu to say there had been a NO SHOW and my card had been charged for this. I explained that I had cancelled it and rebooked another date. They said they had no evidence of the cancellation and that I would have to prove this to get a refund. I was also told they had no record of the second booking, which was now 2 days away. So now I am panicking and getting more annoyed by the second. Fortunately, I have kept all emails from them and forwarded the cancellation email to them. In the meantime I rang Radisson and spoke to Lauren, the Duty Manager, and explained what had happened that day and what a stressful experience this had been for the last 3 months. After seeing the email she authorised a refund and confirmed the second booking, even though the other staff couldn't find it.....and by way of an apology she said she would have a bottle of wine put in the room. She also said that she was on duty on the day of our daughters arrival and would be there to welcome them. Due to all the problems and confusion with this booking I gave my daughter copies of the booking information and card authorisation to take with them. When they arrived on the day of the 22/05/17 reception asked them for payment for the room. REALLY, after all the emails and phone calls!!!! My daughter asked to speak to Lauren, who was supposed to be there to greet them, but was told that Lauren wasn't on duty that day. I sent Lauren an email that morning. Still waiting for a reply.... As they checked into their room a bit early there was no wine etc in the room but did get a bottle of wine and a bag of popcorn later. Now if the wine was "by way of an apology" was the bag of popcorn the V.I.P. Treatment' I did question this and was told the Wine was the V.I.P. Treatment so where was the "by way of an apology wine"' On their return home I asked for the name and email address of the General Manager to and sent my complaint in with all emails (and there were plenty). I got a reply from a completely different person to the one I had addressed my email to who, after a half hearted apology, tried to justify the confusion by saying it was because the guests name and my name were different even though this had been reiterated time and time again. I cannot comment on the room, food, cleanliness or service during the stay as I was not the guest but I can say that it has been one of the most stressful and frustrating experiences I have had just booking a Hotel room. I would expect more efficiency especially at £672 for 3 nights.
"Prettig good place to sta"
Good location at walking distance from the titanic museum and the city center. Comfortable room with bath. Very good breakfast is served by a very friendly staff. The bar is cozy with comfy seats and bar staff also very friendly.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM