of TripAdvisor Travelers recommend this hotel
"Perfect basic hotel"
Hotel was tidy and a more than just a budget hotel. It was peaceful and good location to Köln Messe. The city centre was a bit far to walk (about 25 mins) but a tram took us there in 5 minutes. It was perfect accomodation for me and my sister for a shopping weekend.
"Très bon séjour"
We stayed just one night in this hotel but everything was perfect. We loved one of the receptionist which was really helpful and always smiling (even a little bit funny). The room was big and we found all the equipment we needed. There is an underground parking but also many possibilities to park outside for a cheaper price. This is definitely the nicest hotel in the 'Messe' area.
"A good business htoel"
I stayed for one night on a recent business trip and found that this hotel met my expectations for business travel. I found the staff to be welcoming and my room/facilities clean and tidy. It’s convenient for the airport and other central locations and has god free wifi. I found the bed to be extremely comfortable and it was nice to be able to open a window to get some air as opposed to solely relying on the AC. As an observation, the gym is not the largest but it is functional with the usual equipment and the rooms themselves are not exactly palatial in terms of size. However as a sole purpose of my visit was to eat, sleep and leave, I didn’t find this issue especially when considering the cost of the stay.
Amazing customers experince offered by the personnel. They covered any possible need that we could have! Free transfer to the exhibition center, umbrellas for the rainy days, free tapas after our busy day, free bottles of water, free fruits. Really supportive!
"Great hotel but the Staff let it down "
5* for the hotel 3* for Staff The hotel is really nice, it’s a 20 minute walk away from the city centre so it’s located in a quiet area which was good. The beds & the rooms are amazing! The Staff just let it down! On check in it would of been nice to know that radisson holds (£500) from you bank account as a deposit, I wasn’t informed so I had to get family members to send money over to help me pay for my activities in Köln. The worst thing about the hotel was the cleaning staff, even when I put a “do not disturb” & “Please don’t clean my room” sign on my door every morning they try 2 to 3 times to get in my room Fantastic hotel but after my experience with the staff I won’t be returning. Rated it 2* as I think it was Poor for the price I paid
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Maestro
Check-in: 3:00 PM , Check-out: 12:00 PM