Tolles Hotel! Super Frühstücksbuffet. Lässt keine Wünsche übrig.Comment of H. Alfred , Germany the 2016-02-08
"Rude staff and very expensive for 4* hotel. "
Avoid this hotel at any cost. Some of the stuff are very rude and have no common courtesy. They wanna take every penny of you for example they said my cousin had to pay city tax who is a Italian citizen. Tried to force me to pay €15 for the city tax, guess what after arguing they said it's fine you don't need to pay. They ONLY I mean ONLY accept passport id. The price of food and drink is ridiculously stupid for example a small water bottle is €4 each but in the normal supermarket each bottle is like 50cent. The hotel is middle of no where with not a single shop around.
"Outstanding service and facilities "
We stayed here for 2 nights whilst visiting Milan and could not fault it! On arrival we were met by a lovely girl who I noticed was a trainee! She could not have been more helpful! She gave us tons of information and really went above and beyond! We used the swimming pool and spa which was also kept immaculately clean. Our room was amazing! We could not believe how nice and spacious it was. Also every time we returned to our room our beds were made with complementary chocolates. I would also recommend the hotel bar for cocktails as they were also very good! I cannot comment on the food as we were only staying two nights and did not get a chance to eat at the hotel. We found it extremely easy to access the city centre with a short 20 minute tram journey which is expected when getting all of the above for such a good price. I would highly recommend staying here if visiting Milan! I will definitely be back if ever back in Milan. Thank you for a pleasant stay. Clark and Steven
"I simply can not rate this hotel highly enough! Perfection!"
I stayed here on a business trip and decided to upgrade to a suite. The staff were welcoming and their English was excellent. The hotel was spotless and everyone we met was incredibly polite and well trained. The suite was out of this world and perfect in every way. We dined at the hotel that evening and the food was beautifully presented with lots of thought, incredibly tasty and excellent value for money, plus, again, the staff were wonderful. The room was very quiet and cool and could not have been better. I would happily stop here on our net trip to Milano. In fact, I would only really want to stop here! Thank you for a perfect stay! One of the best hotels I have stopped in in a long time. Thanks!
"Pleasant business hotel"
My wife and I stayed here for one night on our way back from the Italian Riviera, located not far from Il centro shopping center and the airport. Good large room with a spectacular view of Milan. Added bonus is the location of a spa featuring sauna and indoor pool of a reasonable size. Good breakfast and attentive service. On site parking is a bit steep at 20 euros for 24 hours, but there's not too many options on street.The only thing I would suggest improving is the lighting. I can understand the requirement to create an atmosphere, but I found it just to dim
I used to work at Radisson Blu in London back in 2013 therefore my expectations were high. The staff were fairly nice so I won’t be harsh and i’ll rate my stay a two. The disappointment started when we first walked into our room, we had booked a family room. The room given to us was in-fact a double room with a single bed thrown in the middle leaving us with no space to walk around. The bed was literally thrown in the middle, no exaggeration. The single bed looked like it was picked up on a highway in the middle of the night. The bed was a huge hazard for the 3 of us staying in the room. As we barley had any space, I accidentally hit myself on the bed as there was a metal piece hanging out, which ripped through my trousers and has now left me with a scar. This is seriously not suitable for anyone paying a decent amount of money to receive a bed of this standard. In addition, we was not supplied with an iron, we called reception and requested one, an hour later we still have no iron until we had to call again in annoyance. If they really cared about their guests they would have never made us wait so long. Moving on, at the end of our stay, we were told to pay a €45 fee. When I asked what this was for she mentioned something along the lines of “city tax” and it was written on my confirmation email. I didn’t want to make a scene so I paid the fee with the intentions of following it up. Upon reading the confirmation emails throughly nothing on the emails mentioned anything about city tax. I have followed this up and it is currently being investigated. Honestly, for a well known and respected hotel the service we received was terrible and we have absolutely no intentions of going back.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM