of TripAdvisor Travelers recommend this hotel
Excellent hotel and location for the CBD. Breakfast was a really high and there was a nice steam room and Jacuzzi to relax in with a nice view over the city. Room was clean and functional. 10min walk to Bourke street.
"Focus on customer experience"
I was house in a room without propose hot shower facilities on the 1st night (unaware on 1st day). Asked for a shift with a proper shower facility on teh 2nd night. Request granted except that the new room was smaller than the first one. No effort to make-up for the shortcoming or at least a phone call to assess if i were happy with the new room. Service staff should improve on this area
"Our stay Radisson Flagg staff (Melbourne vacation)"
Had a amazing experience staying at the Radisson because of the wonderful staffs helping us plan our tours and answer our questions. Amazing and helpful staff were Isaac , Eric, James, and Caitlyn. But there was a minor experience with one staff member who wasn't friendly or reachable for help. Mirisha night time manager did not provide correct information and did not help with problem and issues. My wife and I, felt we were discriminated and didn't feel welcome. We didn't feel comfortable around her. We witness her friendless towards other guest. We felt she didn't like us because of our ethnicity. But we decide to stay back for next five days because of the understanding for the day manager James . He understand our concerns and made our stay better. Eric and Isaac helps us with all our questions and directed us ways to our tours. Isaac is very friendly and helpful to plan your day and night. And made us feel very welcome. Experienced wonderful stay due to the four amazing staffs and great vacation experience due to Isaac help on our destinations. Melbourne is a beautiful place for vacation and please plan to stay at hotel where staff are helpful. Your stay we be better and you will learn so much about Melbourne. Radisson flagstaff garden is a great hotel to stay at and location is great to be accessible to restaurants and tours . The staff can help book tours for you and the bus tour will pick you up from the hotel. Isaac was a great help in booking tours. Our thank you to the great staff at Radisson (Issac, Eric, Caitlyn, and James). They were amazing and sweet.
"Excellent staff. Clean hotel. Great location "
Very welcoming hotel. Staff always friendly and helpful. Location is great for walking into the city centre and very close to the Victoria market. The gym has a fantastic view of the city. Jacuzzi is next door to it also with an amazing view!! Highly recommend to all.
We stayed here for 4 nights on a tour. Lovely hotel, nice lobby, lots of room space and decent shower. Fridge in room and lots of extras. Comfortable beds and pillows. Very nice breakfast area/ bar, good choice, attentive staff. Opposite Flagstaff Gardens which is close to the tram stops, Flagstaff Station, and Queen Victoria Markets. Would come here again if independent.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM