of TripAdvisor Travelers recommend this hotel
I have been in this hotel in September 2017. The hotel is 10 minutes by taxi from old city and downtown, and 20 minutes from the ferry terminal. The reception hall is huge and impressive and the receptionist are talking fluent english. All the personnel wwas very nice and collaborative, providing a lot of information about the hotel and the city. The room was more than excellente, large clean and modern. The Breakfast was based on chinese food but you can find some international dishes as well. There are thre casinos inside where you can gamble as you wish. All this fir a regular price compared with other hotels. If I will be again in Macau for sure I am back at the Rio hotel.
"i'll add a little more money to get a better hotel"
I went to Macau with my husband and his family and they gave us a twin room with a family room. My husband and I just married but slept in two separately beds which make me feel so sad. When we arrived, it almost 3 pm but our family room was not ready yet. And finally we got the room at 4:30, they forgot to provide the baby cot which I did request it before (I even remind them again when I check in the room). When I called reception about the situation they seems like don't know anything and I even can heard people talk to each other with laugh. It really not professional and under expectation. In the same price, I will choose another hotel next time.
I love this, the rooms are fantastic, the price is also moderate and not too expensive, location is also good within walking distance to the attractions. plus point the hotel provides a mobile phone which is very convenient for foreigners like me to travel around at Macau at ease. The hotel also provides free shuttle service if you are coming in via the ferry.
We stayed here for 3 nights and got a free upgrade to junior suite (from family room). Very easy to locate this hotel. The hotel room is very big and clean. The staffs all were very helpful and friendly. Walking distance to Grand Lisboa area and Fisherman Wharf. You can take bus behind the hotel to Senado Square (only few bus stops) if lazy to walk. 100% recommend this hotel to you 👍
We stayed 2 nights here. The rooms are big, clean with good beds. Not too far from Star World Hotel where we could get a shuttle bus ride to Cotai Area. They offered shuttle bus from Pier but no other services. Everything seemed closed to perfect but the staff gave us wrong information on the first day by pointing to the opposite direction for food and sightseeings. Hotel Management should trained their staff not to repeat the same mistakes.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Japan Credit Bureau (JCB) - Maestro
Check-in: 3:00 PM , Check-out: 11:00 AM