of TripAdvisor Travelers recommend this hotel
"Definitely children friendly"
The Ritz Lagoa da Anta has really comfortable rooms, as well as all amenities expected for a hotel of such category. It is locatad in front of the beach that, to be honest, is not impressive, just good enough for a quick sun bathing. On the other hand, the pools guarantee the joy of the kids. The check-in process can be kind of annoying... (original in english)
"Needs to improve A LOT"
Check-in was a problem. We arrived a little before two o´clock and they said they would start registering only at two; They were doing nothing, but have to wait until two. I said I coluldn´t believe this. Nothing prevented them doing the paperwork right away and, if so, give the keys after two. After my complaints they made our check-in. Rooms are ok. CAble TV is poor for a place of this kind. Não TNT, no Warner, no SONY, no Telecine Premium. Food at the dinner is below average. In all meals there are several kinds of bread, but all of them are below average. Tools to gather food were not always the proper ones. I have a picture of this. Manager at night to point this' Not avalaible. Pools are small. Hotel is a little bit concentrated, with no spare areas for walking. It doesn´t deserve the word "resort". As one said is pretty away from the five stars. Needs to improve a lot and hear more from the costumers.
This was a very nice hotel on the beachfront. We had breakfast and dinner included and the food was very good- especially the desert !! There was an amazing man at reception who spoke English and helped us a lot- it would have been disastrous without him. Email didn't work very well and the kids club was fair- they tried hard at night but should have done more activities in the day with the kids. Putt putt needs an upgrade and the ping pong table too . The tennis courts looked very nice. The pool was great and the room was clean and comfy.
"Nice Property;Friendly and Helpful Staff"
All the staff were very friendly and responsive. I was having trouble with wifi in my room and I especially appreciated the hotel putting a booster in my room to strengthen the signal, solving my problem. The restaurant had excellent food but was expensive; the minibar was well stocked.
From what I've seen around, it is the nicest hotel. Beach Area: Jatiuca beach, specially the beach in front of the hotel was very nice and clean. Ponta Verde and Pajucara were VERY dirty and smelly. Room: Good bed. Comfortable enough. AC was good too. Dim lights, this was kind of a pain. And also the building is too noisy, you can hear steps. Bathroom was ok. Location: Great location, clean, nice beach. However, not enough places to eat at night. Or at least not THAT pretty. Amenities: Beach/Pool great! Nice lobby. Breakfast: 4/5. Everything was great except they don't have a toaster (this is key for me) and the coffee was not good enough.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM