of TripAdvisor Travelers recommend this hotel
"First Class Service"
I had the opportunity to spend several nights with the Royal Sonesta in Houston. This was my first experience with the chain and just a few weeks following the hurricane. This upscale property blew away every expectation that I had on service as a business client. The employees genuinely cared about providing great service. As a frequent traveler I don't say that lightly. My room was clean, attractive and comfortable....everything I expected. Their food maintained a consistent quality during the stretch. The public and meeting space can be quite cool...that's my only negative. I utilized their shuttle service available within a short radius of the property...a nice touch. I'd definitely stay here again and would recommend it highly for business functions.
The property was nothing but amazing. Lisa at the front desk took care of us the moment we walked into the hotel. She signed me up for the rewards program. We requested top floor and she did not hesitate to give it to us. The drinks at happy hour were delicious. The bartender Yodit (forgive me if I spell it wrong) took great care of us at the bar. Can not wait to visit again next year.
"Flawless, as always!"
Sonesta never fails to impress. The facilities are beautiful and the rooms are very well kept and very nice. I travel constantly throughout the state and am very loyal to a particular brand. This is the ONLY time I break my loyalty! Sonesta's staff are always professional and very inviting. They have never missed a beat! The highest standards are always kept at this hotel!
This is an upscale hotel that affords each customer the opportunity for a wonderful stay. The rooms are spacious, clean, contemporary and fulfill all notions. It is very lively in the evenings with a great bar/lounge area to enjoy drinks while you chat or pass time waiting for your event to begin. Close proximity to Galleria area.
A superb hotel in a great location, located within walking distance of Galleria as well as a number of great restaurants. The rooms are nicely appointed, comfortable and spacious. The beds are extremely comfortable!!
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM