The hotel is in a great location, the pool area is nice and big. The hotel is not a 5 star as it is really dated, carpet is frayed in places, gym hours are strange, no robes or slippers in the room, rooms and bathroom very dated but clean although shower did not drain. Thiago was very helpful on reception, breakfast was pretty good. One gripe was the lack of free drinking water provided in the rooms. This is despite the fact there's a screen at reception stating that free drinking water is provided to all guests. In summary, probably a decent 4 star hotel but in desperate need of refurbishment and service needs improvement to be close to 5 star.
"Excellent service and beautiful view"
I had a wonderful time with my family at this hotel. The service was excellent, our room was very spacious, and the view was gorgeous. The breakfast buffet was delicious. We will definitely stay here again if we return to Rio.
"Secluded but great retret away from the busy Copacabana and Ipanema"
Hotel is pretty big with almost its own private beach and huge pools. We where pleasantly upgraded to a way bigger room, where we welcomed the massive space. The hotel is due for a make over as the finishing's are abit dated, nevertheless its still pretty good and comfortable. Views from our room look directly between Rochina Favela and Christ the Redeemer statue as well as had great views of the beach Restaurant is also pretty big, but we only had breakfast. Breakfast was excellent with a lot of variety as well as live cooking stations. Parking is free at the hotel which is a plus. Only gripe I had we asked for a kettle almost every day of our stay and was always told all kettles are out...and the hotel provides hot water at a charge!, after a few arguments we received hot water on the house but was charged for it another time.
"Great hotel with beautiful views"
The rooms are good with magnificent views. Breakfast was perfect with a great variety of options. I don't like the fact that it's not possible to change money in the evening and before 9 am. The ATM machine has a miserable rate and I already had dollars which I wanted to exchange.
"Mediocre hotel can consider depending on your budget"
I have mixed feelings about this hotel. I stayed here because of a convention was organised in this hotel and the organisers placed me here. However, the rooms are ordinary, lack facilities that I would consider standard in 5 star hotels, such as coffee and kettle. The toilet was old and dirty/rusty, the toilet seat was made from a very thin plastic, more commensurate with a 1 star hotel! The gym is stuffy and old, and the food at breakfast ordinary without and without flare. Its an OK hotel to stay in if you are on a budget. If your meeting happen to be in this hotel, the Melia Hotel directly next to this one is much better. The hotel is a good 1/2 hour from Ipenema by car because of traffic. So not that convenient. The beach seems fine, but some locals tell me that the water is not clean, they suspect because nearby is the largest favella in Rio.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 4:00 PM , Check-out: 12:00 PM