"Expensive and old fashion hotel"
To be honest I am very disappointed because spent 3 days in Rio due to APLA 2017 and it is impossible to come back there where rooms are old, the suites rented for having business meetings are even older and dirty. I really recommend to improve the hotel rooms and the entire building because it is the first time that the place was not appropriate for this kind of event. It is a shame!
We love this place! In Sao Conrado area will less tourists. Amazing Sunday brunch and abundant free breakfast. Close to mall Rooms comfy and beds comfortable Clean and the staff is very courteous Kids welcome! Can’t complain. Will definitely come back. Great place!
"Amazing views but I would not recommend staying here - find somewhere else"
I was not impressed with this hotel. First of all it is really far from all the famous places in Rio, I was forced to stay there as I was participating in a event being held at the hotel. The rooms are not great, I was actually in a "renovated" room while my colleague wasn't, so my room was bearable hers was not. I hear they have upgraded a few of the top floors. The worst was the bathroom, the shower was not nice, and the bathroom was so tiny that I had to sit on the toilet to put my makeup on. The breakfast was good, and the balcony was large with a beautiful view. Also they call themselves a 5 star but they aren't, they don't even provide one free bottle of water, I was also overcharged at the bar, they were able to correct it at check out, but they need to improve their billing system at the bar as I was charged for other people's drinks. Also there is a stench near the hotel, its is just the smell of the water but it can smell too strong, Rio is a large polluted city so the smell is not the hotel's fault, I advise them to continue to upgrade their rooms to at least a 4 star standard.
The hotel is in a great location, the pool area is nice and big. The hotel is not a 5 star as it is really dated, carpet is frayed in places, gym hours are strange, no robes or slippers in the room, rooms and bathroom very dated but clean although shower did not drain. Thiago was very helpful on reception, breakfast was pretty good. One gripe was the lack of free drinking water provided in the rooms. This is despite the fact there's a screen at reception stating that free drinking water is provided to all guests. In summary, probably a decent 4 star hotel but in desperate need of refurbishment and service needs improvement to be close to 5 star.
"Excellent service and beautiful view"
I had a wonderful time with my family at this hotel. The service was excellent, our room was very spacious, and the view was gorgeous. The breakfast buffet was delicious. We will definitely stay here again if we return to Rio.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 4:00 PM , Check-out: 12:00 PM