We love this place! In Sao Conrado area will less tourists. Amazing Sunday brunch and abundant free breakfast. Close to mall Rooms comfy and beds comfortable Clean and the staff is very courteous Kids welcome! Can’t complain. Will definitely come back. Great place!
"Amazing views but I would not recommend staying here - find somewhere else"
I was not impressed with this hotel. First of all it is really far from all the famous places in Rio, I was forced to stay there as I was participating in a event being held at the hotel. The rooms are not great, I was actually in a "renovated" room while my colleague wasn't, so my room was bearable hers was not. I hear they have upgraded a few of the top floors. The worst was the bathroom, the shower was not nice, and the bathroom was so tiny that I had to sit on the toilet to put my makeup on. The breakfast was good, and the balcony was large with a beautiful view. Also they call themselves a 5 star but they aren't, they don't even provide one free bottle of water, I was also overcharged at the bar, they were able to correct it at check out, but they need to improve their billing system at the bar as I was charged for other people's drinks. Also there is a stench near the hotel, its is just the smell of the water but it can smell too strong, Rio is a large polluted city so the smell is not the hotel's fault, I advise them to continue to upgrade their rooms to at least a 4 star standard.
The hotel is in a great location, the pool area is nice and big. The hotel is not a 5 star as it is really dated, carpet is frayed in places, gym hours are strange, no robes or slippers in the room, rooms and bathroom very dated but clean although shower did not drain. Thiago was very helpful on reception, breakfast was pretty good. One gripe was the lack of free drinking water provided in the rooms. This is despite the fact there's a screen at reception stating that free drinking water is provided to all guests. In summary, probably a decent 4 star hotel but in desperate need of refurbishment and service needs improvement to be close to 5 star.
"Excellent service and beautiful view"
I had a wonderful time with my family at this hotel. The service was excellent, our room was very spacious, and the view was gorgeous. The breakfast buffet was delicious. We will definitely stay here again if we return to Rio.
"Secluded but great retret away from the busy Copacabana and Ipanema"
Hotel is pretty big with almost its own private beach and huge pools. We where pleasantly upgraded to a way bigger room, where we welcomed the massive space. The hotel is due for a make over as the finishing's are abit dated, nevertheless its still pretty good and comfortable. Views from our room look directly between Rochina Favela and Christ the Redeemer statue as well as had great views of the beach Restaurant is also pretty big, but we only had breakfast. Breakfast was excellent with a lot of variety as well as live cooking stations. Parking is free at the hotel which is a plus. Only gripe I had we asked for a kettle almost every day of our stay and was always told all kettles are out...and the hotel provides hot water at a charge!, after a few arguments we received hot water on the house but was charged for it another time.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 4:00 PM , Check-out: 12:00 PM