of TripAdvisor Travelers recommend this hotel
Just pull back the mattress and see the hair on the bed skirt. It is disgusting. I wouldn't use the half and half they put in the room. There is no way to know how long it has been in there. Managers do not really seem shocked or concerned that the hotel rooms are filthy.
"I’d Stay Here Again"
Lovely location, helpful staff, clean rooms, excellent view. The only negative was the only ice machine was located in the lobby...we were on the 21st floor. Beautiful hotel and amenities. I would stay there again.
"15 people in a 3 BR Condo"
So lets get the stereotype out the way! Yes it was a group of Hispanic. LOL. My girl is Latina and we stayed at the Royale Palms for her birthday. We got a 3BR condo to accommodate around 10. I think she invited a few too many friends. :-) Nevertheless, we made it happen with no complaints! I was amazing pleased with the Royale Palms. The check-in process was easy and the staff was super friendly. They allowed us to check in at 1pm opposed to 4pm. The hotel grounds were well maintained. The room was a little dated but still really nice. The condo was huge and comfortably sleep 15 people, Yes, 15! I will be coming back! I recommend
Original room was badly stained looked as if as dog had urinated on the carpet and no effort was put in to clean it whatsoever but hotel staff made it right by giving us a new room that was higher up but still the overall cleanliness was lacking as there was lots of mold in the shower :(
"BEAUTIFUL & roomy!"
Beautiful condos, great location, great pools, lots of options! Breakfast buffet is FABULOUS!! Great customer service... any problem that you may have they will make it right. Great covered parking for your car.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM