of TripAdvisor Travelers recommend this hotel
"Best birthday ever!"
This holiday was one of the most amazing ever. The staff were the happiest I have encountered, with a smile for everyone at any time of the day. The accommodation is really up-market and any problems can be solved with a quick chat to reception. The resort was incredible, with the food being gourmet standard. The trip was booked as a treat for my birthday but we enjoyed the experience so much we have already booked another Sandals holiday. Thank you to all the staff for making my birthday so special! Lily and Dominique made our stay particularly special.
"Weddingmoon TRIP OF A LIFETIME!!"
We simply can't come back "home" fast enough. It was the most amazing trip! From start to finish. We stayed 10 days in butler suite. We were pampered beyond our dreams (even though we were leery about having someone cater to us) we made life long friends. The wedding was by far my favorite day on so many levels. I loved the food, the resort and most of all the people. Ellis and Dwight you my people nothing but love for you. Tremain and Super Mario always forever friends. Shanique our wedding planner (love you girl). I could go on and on...we are already planning on coming back next year just to see everyone.
"25 Yr. Anniversary Trip - October 2017"
1st time traveler to Jamaica! We have traveled to many destinations including Cabo, Cancu, Playa Del Carmen and British Virgin Islands. Jamaica was a great destination and the Sandals resort was great as well. Food options were great - all options exceeded expectations! My recommendation is to stay in one of the buildings not so close to the live entertainment if you go to bed early though! The beach is not much so if your expecting a huge beach with lots of water - consider one of the other locations. However, the resort was great, including pool. The beachfront, while limited, was nice and well maintained. The island is fantastic to use as a getaway for a day - we did this in middle of week and rented a cabana to relax and get away from the crowd. I would say only a few minor items that did not meet expectations...the concierge check-in was a bit clunky and slow. In addition, the service levels poolside and at the casual dining options was not great. There are no servers waiting on you poolside but the bar pool was great. I would like to have had servers around pool area but that is not an option - so when you wanted a drink or food, you had to go to pool bar and wait or to one of the casual dining options and request food and wait for it. Bottom line - great resort, great destination with very few (and minor) shortcomings. I would definitely go back! One last item - the airport is less than 15 min away for this resort which is also great! Jamaica Man!
"Absolutely amazing resort and service!!"
We stayed in an over the water bungalow, celebrating our anniversary. Our butlers went above and beyond to ensure we were pampered every day. From the moment we arrived at the airport and got off the plane, a friendly young lady was waiting for us with our name and she took us through customs and immigration (literally less than 10 min) and then she took us to the lounge for a welcome cocktail and out the door to meet our driver who was ready for us with a cocktails and snacks for our 10 min ride to our resort. The food was delicious, plenty to do and a nice variety of restaurants. The only thing we had a little getting used to was the sound of the planes flying over our hut. I will have to say it was a little annoying at first, but we got used to it. We enjoyed breakfast out on our deck every morning and the view was beautiful, then plunged into the ocean for a swim right under our bungalow. Our butler would even come find us at the pool for our afternoon appetizer. They surprised us with a fabulous beach front anniversary dinner, I cannot say enough about this experience, it was magical.
"Wonderful and Romantic getaway at SRC!!! "
I will apologize in advance for such a long review however truly I don’t think I could begin to express how much this trip meant to us😊. My husband and I had a wonderful and romantic week at SRC. We loved the staff and our accommodations. Our suite was the Crystal Lagoon OV butler suite and it was so romantic. The view was not a full ocean view but enough for us and beautiful. There was a tree on the left side of our balcony and to the right the partial ocean view. The tree was actually one of the things I appreciated in addition to the ocean view when out on my balcony, not only did it provide a sense of privacy but I so enjoyed the visits from a beautiful hummingbird throughout day😍. The crystal lagoon was an added bonus for us and rarely in use which was like a private retreat, at night I loved the ambience with the lighting of the lagoon and the scent of the night jasmine as well as the sound of the tree frogs were amazing. No joke I literally recorded this so that I could revisit once Home. I can’t really describe how special this was. You must experience it to understand. A few people we we would like to mention that made our trip extra special were our butlers,( Hughhill and Chad), Shameisha and the chef at the pizzeria, Tracey Ann at the beach, and ShellyAnn in house keeping, (Deroy and Shamar'' Spelling) the bartenders and the female entertainment coordinator (Emotion'''spelling)I only wish I could remember everyone’s names because truly they were all so helpful and wonderful throughout our stay. The pizza per my hubby, who is a pizza expert lol, raves about the pizza and had at least one daily, I must say it was yummy!!! So thankful for this experience for my husband and I. We had never traveled this far away from our three children and the time we spent at SRC will always be a memory we will treasure. We have plans to return and we both agreed that the atmosphere with the gardens, the beautiful beach and the lagoon were all so beautiful. Is the beach a large stretch, no but the water is so tranquil, nice soft sandy bottom and you never feel that it is crowded. Again my husband and I both felt as though the cove like beaches were perfect for us. Not to mention the almond trees provided shade when desired. We did not do any off property excursions but I spoke with many other people who did and they all had a wonderful time and enjoyed their experiences. My husband and I plan to an excursion our next trip. Particularly the horseback riding. On property activities that we did do included snorkeling,kayaking and the Hobie Cat. Loved them all!! I can say that we just enjoyed the resort so much that we really didn’t want to leave. And just being there provided the most relaxation that either of us have experienced in our 23 years of marriage. We did visit the sister Sandals MB and the shuttle ride was quick and pleasant. We went after dark so as far as the resort itself during the day we cannot comment. Tokyo Joes was delicious and the food preparation over the fire was something to see. The Cafe De Paris had some wonderful cookies and treats. But really again we loved SRC so much we hated to venture out again . Although I would recommend the Italian restaurant there based on rave reviews from other travelers we met. In regards to the food at SRC the best hands down with the exception of the pizza 😉, was Le Jardinier. The atmosphere we loved, service was great and the French onion soup as well as the filet was delicious. We did visit the Thai as well which the service, ambience were wonderful the entree I ordered was not my favorite and next time I will order the Phad Thai but I enjoyed the spring rolls and the creme brûlée. The room service breakfast was always delicious and hot upon delivery which we enjoyed each morning, relaxation, prompt service and good food at its best. And the drinks are AMAZING. Definitely try the Jamaican Smile, Mojito, Miami Vice, BBC and the Dirty Banana. I tried several and those are a few that stand out. The beach server Tracy Ann is wonderful and she always had a smile that would light up the day and the bartenders at the grill were always so friendly. The island was nice and jerk shack food was delicious as well. I’m sure there were other items that I’m missing but I could go on and on if you don’t already realize that, lol. We met so many couples while at SRC and made many friends. It was very nice meeting each of them and hope to keep in touch with them as well as possibly see them on a return trip. The entertainment was very good and we thoroughly enjoyed the performance the night of the beach party. Outside of school functions, work and our kiddos activities we don’t have much of a social life, lol, so that being said this was a huge treat for us. Club MoBay definitely worth it!! We did the combo arrival and departure. This was very beneficial for us being newbies to Jamaica and the departure lounge was a nice area with food and drink in which we awaited in during our departure. The gentleman that met us as we arrived at the airport for departure was such a big help, I wish I had remembered his name. Again I know my review was a long one but I also know before I went on this journey I had so many questions, so I hope my review has helped those of you who are considering SRC as your destination. I really hope you enjoy it as much as we have. A big thank you to Sandals and their staff at SRC for making our getaway such a memorable romantic experience. I pray that we get the opportunity to return”HOME” as planned in the future.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM