of TripAdvisor Travelers recommend this hotel
The resort was beautiful. Room was amazing. The ac sucked. Never got below 73. They brought me an oscillating fan. This may the room bearable. Maintenance was called three times. And they still never got below 73. My Butler’s Anthony and Damien were absolutely amazing. Anything and everything that we needed they were able to come through on. We were there for seven days and there enough restaurants between the two resorts to go somewhere different every night. Groundskeeping keep the place looking absolutely amazing. The flowers and plants maybe like we were the jungle.
"Worst weather ever!!!"
We went January 3rd and had 7 days of rain. No fault of Sandals!!! Resort is nice but the staff are better! We had butlers and we asked nothing of them so we received nothing. That was fine. Met some real good people and had some laid back fun in the rain! Meet Kaye at the Loyalty Lounge, very nice lady that will take care of you. Also, Junior and Mr Christain are always around doing a great job. We went to the Hip Strip but would check now before you go. Go to Mobay for the stir fry and the Italian Restaurant. We have been here before and they continue to do a good job...
"Over Water Villa"
My wife and I recently went to Jamaica to celebrate our anniversary and stayed in the over the water villas at Sandal's Royal Caribbean. The villa was fantastic and had everything we could have asked for! It was fantastic and we enjoyed every minute of our stay. We were looking for some alone time and relaxation and so we spent most of our time enjoying our villa with it's decks, pool and soaking tub. My wife particularly enjoyed relaxing on the swing looking out over the ocean and the glass floors where we could watch the fish and water below, especially at night. Our butlers, Navaldo and Shanetta made our trip particularly special by attending to all of our needs. We rarely had to request things as they continually anticipated what we wanted. They brought us special drinks during the day and extra beer just before we ran out while we lounged at the pool or when we at he'd the sunsets from our lounge chairs on our private decks. Shanetta was particularly excellent as every evening while we were out she prepared surprises and had our bath in our soaking tub ready for us upon our return. We enjoyed visiting and getting to know her and she always greeted us with a smile and provided many good laughs and special memories. Like i said we rarely ventured from the private island, but we never felt the need to as we had everything we could want provided for us at our villa. We did go out to diners and lunches at the Thai and French restaurants and enjoyed lunches at the Jerk Shack and Mariners. All of the food we had was very good. We also enjoyed our breakfasts in bed provided every day by our butlers. I would be lying if I didn't say I thought the villas were overly expensive, but we had a great experience and I have no complaints. I understand we paid for this kind of service, but that is never a guarantee no mater how much you pay. The service was excellent and the people were always cheerful and happy from the greeters, bartenders, butlers and drivers. Overall an excellent and much needed vacation.
"Sandals Royal Caribbean"
Very nice Sandals. Had honeymoon swim up suite with butler service. Beautiful room and walkout to pool. Restaurants very good as was election of alcohol. Entertainment was also very good. Have been to 4 different Sandals in Jamaica and quality always solid. Would definitely recommend for a couples vacation.
"Truly a 5 Star Resort!!"
My Husband and I visited Sandals Royal Caribbean from Dec 13-20 (2017) and would highly recommend it to everyone and anyone! From the moment we arrived we were completely taken care of, we were offered a cool towel and cocktails, a tour of the resort and private check in in our room. We booked the Romeo and Juliet Butler suite and it was beautiful. We had a view of the ocean which was a nice surprise as it was not advertised. Everything was clean and modern, we never ran out of towels or mini fridge items etc. Our Butlers Damion and Anthony were amazing! They reserved us beach chairs everyday in our favourite spot, brought us snacks, booked all of our dinners and excursions, and organized extra special little things for us. They answered any question we asked and made sure we had everything we needed. The beach is here is very small, and you cannot swim out very far, it is a nice sand bottom though. There are many crabs in the water and we saw many sting rays throughout the week, which could be a positive or negative depending on who you are! It was very windy during our stay but because of a reef just past the swimming area the beach was always very calm. There were plenty of beach chairs always available, the palapas were mainly reserved everyday by Butlers. There were always men in kayaks at the edge of the swimming area trying to sell you things, a polite no is all it takes for them to move on. The pool is also very small, chairs were reserved quickly around the pool, if you didn't have a Butler the chance of getting one would be very small unless you are up really early. The pool had really good games and entertainment during the day and a swim up bar. The food here was amazing, breakfast and lunch were buffet style at The Regency with lots of options healthy or otherwise! Lunch was also available by the beach at The Mariner or the pizza shack, both were very good. The buffet had an especially great salad bar. There are many options for dinner and we tried and loved them all except for the Thai restaurant on the island, we did not have time for. We are particularly fond of pub food so visited the Cricketers Pub more than once, and have to mention Big Bird, a server there who was absolutely hilarious! The water sports here are great, they had hobbie cats, SUPS, kayaks etc. It was very windy during our stay so we could not use them everyday but definitely took advantage when we could. Same goes for the free snorkeling trips, definitely worth it if the weather cooperates. Also have to mention the lifeguards in charge of all the water sports (Quaicy and Shannon especially). I should mention this resort is very close to the airport so planes fly low overhead frequently, this did not bother us at all and quickly we stopped noticing. All in all the service here was the best we have ever gotten on any of our vacations. The staff seem to really love their jobs and everyone is willing to help. It is clean, well maintained and seemed to be well managed. We thoroughly enjoyed ourselves and wouldn't hesitate to return!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM