The Sheraton Maui Resort & Spa is located 10 minutes walk from shops and restaurants. The Ka'anapali Golf Course is located right next to the complex. You can also snorkel at the Black Rock.
Loved every minute !!!Comment of M. Wayne , Australia the 2016-04-29
Wonderful hotel. Great location. The price was right through Prestigia. Would recommend 100 percentComment of B. Madeline , United States the 2015-07-01
Maui was the first stop of our honeymoon from the UK. We had travelled a long way to get there...a whole day. We chose the Sheraton due to its good reviews. The location is perfect. A beautiful beachside resort. However on arrival we were told they did not have a king suite for us and that rooms are not guaranteed in booking...strange I thought. I was rather annoyed as we were both tired from traveling so far and this was the first night of our honeymoon. One particular member of a staff was particularly dismissive of the issues I which annoyed me even more. They to get us a twin room and offered to change us to a king suite for the following day. I went to change our room at the time they advised the following day only to be told it was not yet ready. This was annoying as we weren't able to settle in to our room. When we finally moved to our new room we were welcomed by an 'unexpected' visitor. We moved our room again. This hotel has all the right things and a great location but service massively let it down. They did help us with the issues but it was the start we wanted for our honeymoon. The breakfast buffet has plenty to offer.
"Glad we chose this hotel!"
I haven't been back to Maui for 15 years and wanted to take my husband - there are soo many hotels to choose from but so glad we chose Sheraton - on arrival to the hotel early September check in was great, I forget her name but she was really helpful and let us see the room before choosing. We opted for building 2 - new building mid level floor. Bed was very comfortable, foam pillows not great but we managed. Cleaning services were a bit hap hazard - had to call down for things that they had forgotten or didn't even come one day - Its a big hotel so I'm sure they are very busy. Cafe is great just wish it had stayed open a bit longer (close at 10.30am). Gym is really good but on the other side of the hotel near cliff dive - very clean and lots in there. Beach is right on your doorstep (it has the best part of the beach to layout - a bit further down the stretch of sand and the tide can come right up to the path. Hotel is situated around the cliff rock so you can watch the nightly rock dive from the beach or cliff dive bar. Great service, food and drinks at the cliff dive - we went there many times - only downside is when its really hot there is less shade. Just a short walking distance to other restaurants and shopping village area - great shopping for t-shirts/shorts/jewellery/food market. Will definitely return as we had just a great time there.
"Introducing friends to Maui and the Sheraton at Black Rock"
The Sheraton resort is our favorite place to stay in Maui our happy place. It is the best beach for snorkeling, the grounds are so beautiful and you feel right at home. It has all the amenities and is centrally located to everything .
When we booked the Sheraton we felt confident that we were buying into a well established chain, so had no doubts about our decision. Aside from the room/bathroom being particularly dated; we were shocked this morning to be told there was a 20 minute wait for breakfast. Seems crazy as a lot of empty tables and people milling around. While yes 20 minutes isn't a lifetime, it just seems a bit weird compared with other chains we have stayed with, while there are clearly empty tables. Would hate to see how they would cope with a genuinely busy service.
"Romatic birthday weekend"
The grounds of this hotel are amazing. Beachfront property on the best stretch of beach in Maui. Has unobstructed views of the neighbor islands of Lana'i and Moloka'i. I'm all about amenities, and the pool is quite large and spacious! The only thing I didn't like were the pool floaties. They were a nuisance. You can rent snorkel gear, scuba gear, paddle boats and kayaks and plan all sorts of water activities. The Club Lounge food was OK, normal continental offerings. I was hoping for more Hawaiian and local inspired dishes like Portuguese sausage, SPAM, local fruit, etc. The rooms could definitely use a facelift, but were comfortable. The decor and paint were dated, but the room served it's purpose. We upgraded to an ocean view with a balcony, which had the best views of the neighbor islands and you can sit on your private balcony with a drink, just enjoying the quiet sunset with no one blocking your view. But above all, the warm aloha spirit of all the staff from housekeeping to the attendants at the bar and restaurants were amazing. They really made you feel like you were family, like a relative whom hasn't visited in awhile. They were catering to all our needs, talk stories with us, and just made the entire stay very pleasant. They were the true meaning of aloha spirit.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM