of TripAdvisor Travelers recommend this hotel
"Away from it all"
Great welcome. Bed was a little janky, but they repaired right away. Great spot to see the cruise ships coming in, but no beach close. The public transportation is awesome and the location of hotel to transport is very convenient. Casino and restaurant are great.
"Great location to stay before your cruise departs!"
The hotel is right at the docks for some of the ships. You may have to take a taxi around to the other side of the bay for other ships. From the hotel, you can walk to most of Old San Juan and see the Fort and the neighborhood, as well as, the shopping district.
Nice Hotel, My Husband, and I stayed here for one night for our anniversary. Great location! The only bummer was there wasn't a hotel bar. We did sit on the patio, but they had limited menu, for food, and drinks. The view in the end made up for it. Overall nice hotel to stay at everyone was very helpful, and accommodating.
"Better hotels on the area"
This Sheraton hotel is located at the front of the cruises port. The location is perfect if you are looking for a hotel to stay for a day before or after a cruise. The main burgers restaturant and the Casino located on the first level was permanently closed.
"Very nice place"
This is a beautiful hotel and a step above what we are used to. Beautiful grand staircase. Large room with large bathroom - both really clean. Nice TV. Breakfast was a bit expensive but it was really good. Better than the ship's that we had just been on. Pool on the roof with a hot tub, small but very nice. From the roof you can see the ships in port across the street. Great location to Old San Juan, the ports and the little park. I would stay here again. Beds were very comfortable.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM