Foyer / entry decor is out dated but always polished. Service is always impeccable. Beds are excellent - as are Sheraton beds around the globe. Central location for Pitt St Mall shopping, easy access to St James station, quick walk to QVB etc. Always my preferred Sydney hotel if I can secure a reasonable rate.
We been coming to the Sheraton on the park for 10 years It's home away from home we've never had a bad service or a bad room my whole family is Starwood members It's where we always meet up for lunch or dinner and sometimes for breakfast The location of the hotel is fantastic They always make us feel welcome
Booked into the Sheraton as have always had good experiences, this one was amazing though. Treated a mate who was having a bad year to a night and the staff after hearing of what had happened without being asked upgraded us and made the stay for my friend truly magical! Can't recommend highly enough!
"A disappointment on multiple levels."
I was given a cityside room, which the website states "overlooks the city scape". Instead, I was on the 5th floor (the lowest level shared with meeting rooms), facing a dingy brick wall about 3 metres away. There was absolutely no natural light. My room was directly on top of the grand ballroom which meant I had the pleasure of trying to fall asleep with the sounds of the door door music from the year 11 formal going on downstairs. Admittedly the bed was ultra comfortable! The shower was a miss as it spewed water all over the floor, soaking through the bath mat. Breakfast gave an excellent selection, but I had to search for a wait person to take my coffee order, and then had to chase down another wait person 15 minutes later when my coffee still had not arrived. The wait staff were clearly under pressure, as witnessed by the head wait person who could be heard muttering about how no one was helping him clear and set up tables. Not a professional look unfortunately.
"One of the classics "
A little outdated. But the rest is all good. The location is good the proximity to the park is great and other than the feeling of age in certain parts of the property it's all good. In need of a renovation and then would with no doubt be amazing again!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM