Located in The Strip, SLS Las Vegas is within 1 mi (2 km) of Little White Wedding Chapel, Las Vegas Convention Center, and Fashion Show Mall. Las Vegas Country Club and Arts Factory are also within 1 mi (2 km).
Excellent room, great location next to the monorail, shops and restaurants in hotel good, service was great.Comment of S. Ann , Australia the 2017-01-28
This was my second year staying at the SLS. Came in town for the Life is Beautiful festival and while it is a few bus stops away, it is still great location from the fest. It seems to be the best hotel for that relaxing poolside with a good pool vibe, yet still close to get down to freemont street.Comment of T. Katie , United States the 2016-07-22
Excellent service. Caught Ice T and the Mrs in the Foxtail Awesome. Classy, Classic, contemporary and new age all in 1.Comment of D. Lynette , United States the 2016-03-16
The only thing we can complain about, which was not much, but we would have liked a fridge or microwave, ice machine on our floor. And the maids made our bed but failed to get left over dishes and pizza boxes. Very minor stuff that does not keep us from wanting to stay here again.Comment of M. Doug , United States the 2016-02-22
I loved everything about my stay at the SLS Las Vegas. The location was perfect because it was quiet and you have to walk everywhere in Las Vegas as it is. It added a lot of nice health to my stay because of the walking. The hotel staff was excellent and very kind and all knew a great deal about my concerns. I simply loved everything about my stay.Comment of P. Zhora , United States the 2015-11-28
Good hotel with fine casino and other facilities such as a swimming pool, restaurants and a night club.Comment of V. Mathijs , Netherlands the 2015-08-15
Loved it !!!Comment of R. Erika , United States the 2015-05-28
"Nice Accomadions, Horrible Staff"
I checked in June 20 for two days. First of all when I checked the staff was not friendly and warm. There was no diversity with the staff. Once I got to my room my ac was not working and I was missing a remote. I would like to say my room was big and was not as small as other reviewers stated. So the space was very cozy, modern, and up to date. Raul put in the order I went out for a few hours and it never was fixed so I came back down to the front Desk and made another complaint. It was finally fixed . 115 degree weather you would think it would be priority. The elevators was hot, my room was hot and the room thermostats are hard to work and control. So I try to relax at the pool...Horrible service to say the least. you have little bikini clad girls with all of their butt cheeks out and they looked were only focusing on the men for tips. She took forever with my drink after I had to flag her down.. Then she automatically charged me the 20% gratuity which was suggested. I guess she thought I wasn't going to tip her, which I probably would have not because of her service she provided. Security was great, it was easy to recognize with those out dated red plaid jackets. I felt secure knowing someone could not get upstairs without a door key... The casino you had one lady just watching everything you do, and the lack of courtesy drinks never came because of the ladies never asking... They really need an under cover Boss come in... They also need to have a diversified staff to accommodate everyone so that they feel warm and welcomed.. Never going back
We loved the location of this hotel, off the strip but on the monorail line. The hotel is clean and comfortable with comfortable beds, pillows and blankets. The staff are for the most part friendly and helpful. There is a noticeable lack of training. SLS has the potential to be a great hotel instead of just a pretty good one. The staff seems to congregate together and are oblivious of those around them. The staff at the coffee shop seem just irritated to be there. The pools are great and the staff at the pools are great but they are understaffed so you wait a long time to get anything. I would certainly recommend the adult pool, the service there was spectacular even though it was under staffed. The casino is clean and inviting with free drinks faster than you will receive anywhere on the strip. We found the price of this hotel very affordable but then you get there and it's like being in a movie theater, everything costs way more than it should. I will probably go back to this hotel because it's reasonably priced, has a great pool, and the rooms are comfortable. My only hope is that they do some staff training to bring the service level up to the level of the property.
"Lost in space"
The hotel, in general, is not bad. It has nice rooms, pools, restaurants. Both clubs are closed. Strangely nobody told us at the check in that clubs are not working. The location is average, 3,5 km to stripe and 3,5 to Fremont Road. They have huge free parking which is great in LV. The problem is in staff. They seem unmotivated, lost and try to do best. They are well trained but without proper management and supervision. I have tried to paid sandwich on room charge at a hotel bar, but cashier couldn't find my number ( room number with a name), despite that I bought some coffee hour before without problem. Instead of finding the problem, she sent me to reception where the lines for check in and check out are constant!!!!!!! It was too much for her to call to reception. In such a hotel this kind of practice must be strictly punished. Toiletries in the room are opened, vent grills are dirty ( very easily accessible in a shower in line with your eyes). They try to be nice, but they do only what they are asked. No extras as is expected in a hotel with a price 250$/ night. The pool area is interesting, but if you need silence don't go there. It's loud, party place and a lot of alcohol. They have a lot of staff, but they keep leaving plastic glasses and cans around pool area without picking them. Tables are dirty, they walk by 10 times and situation same as half hour ago when guests left. The pool itself is dirty which could be understandable with so many people in, but the main problem is chemicals. I had sore eyes every time I left the pool and needed to go to the bathroom to clean eyes with fresh water. The service in a hotel with SPG name is frightening. I will double think of booking SPG hotel again.
"Such lovely space"
I can't say enough how impressed I am with SLS. The hotel is very clean and smells fantastic. Our room was in the story tower and was very clean. The bed and the pillows were very comfortable. The decor was fun and the mirrors were a nice touch. SLS is on the north end of the strip, which we thought had just the right amount of traffic people wise. If you want to go the main part of the strip, the monorail connects to the SLS. The pool was amazing and became our respite. It was 117 degrees out and SLS took care of us providing us with ice cold water to drink. The monkey bar is a must see and the drinks are fun. We consider ourselves foodies and the SLS is a foodie paradise. We ate at all the restaurants and they did not disappoint. My favorite was bazzar meat the cotton candy foie gras is a must try. In all we had a blast and I would highly recommend this hotel.
"THE FRONT DESK LIED TO US"
We had a really bad experience. We booked a king-size bed room with non-smoking preference two weeks before we came. When we were checking in, the lady at the registration desk told us that we had to stay in a room on the smoking floor because that's the only king-size bed room they had at that time. We tried to communicate with her to see if there's another way to work out this problem, but the lady just told us there's nothing she could do. (she even refused to make a note to see if there will be a non-smoking room available on the second day) We went to the room she gave us to take a look, and the smell inside the room was so strong that neither of us can handle it. We went back to the registration desk. We told another staff that we can't handle the smell. You know what, magically, they had a king-size bed room in non-smoking area available! He gave us the room. We immediately questioned the lady why she lied to us earlier. Only five minutes passed and they got a room available'' BTW, it was 11:30 pm, so I assume no one checked out during that five minutes. We were very disappointed, not only because they gave us a smoking room when we had the non-smoking preference, but also because they lied to us!! It's very ridiculous that a front desk staff (from a nice hotel) lies to a customer. We feel very upset. Stay away from this hotel!!! (we have the name of that lady. We don't want to say the name, but it's the lady at the front desk at 11:30 pm on 6/24/2017. )
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM