Great hotel, perfect locationComment of A. David , United Kingdom the 2014-06-25
"Nice hotel, showers need updating"
This Sofitel has great service and is in the center of stary Rynek. Perfect location and steps outside your door, you are in the action of market square. For that reason, I love it. The service is also very nice, everyone is dressed up and very professional. I can't say anything about that, the staff was simply wonderful. One thing I would recommend though, are updating are the showers in the rooms. The water pressure is poor and water simply drips out of the shower making it an uncomfortable showering experience. It is also extremely small and a hand held unit, not designed to be mounted and used as a normal shower head. I think if they were to update the showers by adding newly renovated rain showers and removing the tubs, this would be a 5 star experience for guests. That is the trend I have been seeing in other international hotels. It is what made the 5 star anticipated experience, a 3 star average experience. The room was very relaxing though and beds were comfortable. Nice stay, minor details but would definitely add the updates in order to achieve that 5 star experience other hotels offer!
"Always first preference"
Best hotel near the Old Town. There are many good restaurants near the hotel just in case you want to step out. The rooms are very comfortable and very friendly and courteous staff. Never an issue to find a cab as the hotel staff would help you flag one down :)
"Helpful stuff , great location "
You can't find a better location than Sofitel Wroclaw , it's right in the old town ! I came with me pet , right after I checked in , we received a set of dog goodies which is a very nice gesture. Hotel stuffs were very very friendly and helpful ! The front desk lady named Asia were helping me look for a English speaking vet , because her persistence, I managed to sort out paper work for me dog ! Concierge Dariouz organized a very nice taxi driver to help us to the vet and station ! Really enjoy Wroclaw also staying in this hotel . Will come back again !
"Location location location "
This hotel is so close to Rynek that it spoiled me for every other hotel we stayed in during our visit to Poland. The staff was amazing and actually left me a handwritten thank you note! The hotel is renovating rooms and unfortunately ours wasn't one of them (we were in a suite). But the rooms that were renovated were very nicely done.
"Excellent hotel, well located in the heart of the city"
I was on a business trip and for one night in Wroclaw. The hotel is perfect located, very close to the main square of the city (you must go there and have drink and/or dinner). Large rooms, nice bathroom and comfortable beds. Hotel was quiet in general. I had a room directing the atrium. From time to time people entering the Hotel could be heard. Breakfast was large. Lot of different feed and delicious.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM