Four and half stars for this lovely hotel in the heart of Frankfurt’s downtown. The staff were outstanding, warm and friendly and the hotel, from lobby decor to the spacious rooms was to spot on and utterly charming. My only quibble (and it’s minor) was the size of the bathroom. Definitely not big enough for two and barely roomy enough to change one’s mind. To be fair, small bathrooms are very common throughout Europe but seeing how good-sized the room was and the WC not; was a bit jarring.
"Great Location "
Booked the hotel on a 3rd party website and got a good deal. Check in at the hotel was the most efficient I have ever seen. The two girls on the desk were really nice and helpful. The room was perfect with a nice view. Bathroom was big with a bath and shower combo. Location was excellent and only 10 mins walk from the central train station.
"Had a nice stay"
The Hotel was absolutely beautiful and is ideally situated for the Christmas Market. We stayed for 2 nights and had a fantastic time. The facility provided was very good and will surely recommended and thank you
"Five star for sure!"
Elegance and beauty are the two best words to describe this hotel. Large rooms with elegant bathrooms! This hotel is huge so you may need to do some walking!! The staff from check in to check out to having a beverage in the lounge, were very friendly and accommodating! The location is a quick walk to the train to get to the airport! Would come back if I return to Frankfurt!!
The experience from start to end was simply perfect, and a model for how all fine hotels and resorts should follow. From the greeting out front upon our arrival to the front desk man, we knew we were staying at a very special property. We were addressed by name by all the staff we encountered throughout our stay. We arrived a bit early from an international flight, but after a short and very worthwhile wait, they provided us with a spectacular room on the top floor with a lovely view. The rooms are exceptionally quiet and peaceful, and well perfectly appointed especially for a business traveler who has lots of gadgets requiring a multitude of outlets. The desk even has a panel containing several seperate outlets which we have not seen since the Ritz Carlton Singapore (another perfect property which the Steigenberger rivals). The room was very spacious, with a most comfortable oversize king bed, a seperate sitting area with a chaise, a nepresso machine, large closets, and an enormous bathroom with separate rain shower and a soaking tub, and containing luxury products. The breakfast buffet was outstanding, even with lots of choices for the international traveler and some of the best gravlax I've ever had. The location of this hotel is fantastic - walkable to everything we wanted to see and do. Steigenberger Frankfurter Hof does the FHR program proud and can teach other FHR participants how to exceed in the hospitality business. This is a property which has anticipated all a travelers needs and desires for comfort. We only had 2 nights at this hotel, but we look forward to returning next year and are eager to explore other Steigenberger properties as well.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM