of TripAdvisor Travelers recommend this hotel
"Simply amazing - everything you need and more"
We spent a long weekend at Sunset Royal, it was amazing. So many fun activities to do and great food. Town is close - we took the city bus for just 12 pesos each. We also took the shuttle offered between Royal and other Sunset World resorts, which have a variety of things and other activities too. In addition you can go to other resorts for your meals if you choose. We were there for 3 nights and 4 days and we did explore another resort and tried their foods and activities. The ocean was great to play in and the weather was fabulous. Overall we had a great trip (which included myself, hubby, mom and dad and our two kids 10 & 13).
We purchased this a few years ago. It is a beautiful resort on the beach. The staff are friendly but a bit confused about things on the property. Many different answers to the same question. The food is good, drinks are ok, wine is not good at all. The spa is great,the gym is decent. All in all it is a good vacation spot . If you are thinking of buying into this ....buyer BEWARE! We were lied too numerous times,after meeting other owners the same story was repeated over and over again. I wish we did not buy into this place.
We had a great time at the Sunset Royal. The staff went out of their way to serve us, Raul, Miguel and Isaac served us very well on the beach bringing drinks and food in a timely manner. Guadalupe and Roberto gave us stellar service in the Aquario restaurant. Rosa's omelet can't be beat, so good. The shuttle driver was always on time helping us in and out of the bus, so very kind of him. The servers in the Capriccio restaurant were very efficient as well. We really enjoyed the Mayan Coffee and the performance that went with it. Thanks everyone. We enjoyed the food and service at the Ocean Spa, Marina and Laguna Suites as well. Our beds were very comfortable and the rooms were kept very clean. There was some construction going on but it didn't interfere with our daily activities. Were hoping that some of that construction will make for easier access to the beach. Thanks everyone for making our stay very enjoyable.
We had a great week at Sunset Royal. The resort itself and the wonderful staff made this one of the best vacations ever. Everyone was so helpful and friendly. Food was great. The beach is magnificent.
"Sunset Royal Beach Resort Review"
A memorable vacation spent at the Sunset Royal Beach Resort in Cancun Mexico. It was made most memorable by it’s friendly and efficient staff. Always attentive, helpful and friendly. No need to ask for help..... they were always one step ahead of our needs. Arturo, our poolside waiter was a gem!!! His infectious smile and timely attentiveness never left us wanting or needing. His gentle and discrete mannerisms made us feel more like family then guest. Kudos to their management for selecting quality staff........coming from a 30 year restaurant owner/operator. We will see you again next year Aurtoro!!! Lynn Patenaude
Credit cards accepted by the hotel: American Express - Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM