of TripAdvisor Travelers recommend this hotel
"Customer service at its best!"
My husband and I came here in July for our 5 year anniversary. The experience from the second we came to Tamassa was spectacular. The staff at Tamassa really do go over and beyond. Massive thanks to Parvesh for his hospitality. My husband and I are both vegetarian, and were initially worried about the food. We met with executive chef Vinay who told us not to worry and introduced us to chef Subash and chef Hardeep to make sure we had tasty meals throughout our stay. Even though we were offered this, we found that the veg options were plentiful! For our 5 year anniversary meal we had dinner on the beach. The setting was super romantic and we even had a personalised menu! The cocktail list on the all inclusive is pretty extensive and most are pretty tasty! We decided to get our Padi dive license whilst in Mauritius. There is a dive school on the resort and our dive instructor Nitish was awesome! He was really patient and an excellent teacher. All the staff at this resort deliver exceptional service and make you feel so welcome. Would definitely recommend this resort! We wish everywhere we stay in the future can as pleasant as this.
"Honeymoon at Tamassa"
Best holiday of my life, we were so well cared for. The food was great and the service very friendly. The hotel took care of everything for us. It was amazing. I could recommend this resort to anyone looking for privacy with a little bit of entertainment.
"Second time around"
Had another great holiday at the Tamassa. Weather could have been better but unfortunately they can’t control that! Plenty of choice in the Show restaurant, caters for all. Staff are wonderful, so friendly and eager to make everyone enjoy their holiday. Rooms perfectly adequate and cleaned well. Beach beautifully maintained, so many fish to see whether snorkelling or just wading out. Special thanks to Bady our housekeeper for looking after our room so well, Sanjay for his friendly face in the mornings at breakfast, Tesha in the Playa restaurant, Sabrina in the bar who remembered us from 2 years ago and extra special thanks to Rafik who looked after us so well on the beach once again. We love you Tamassa.
"Fantastic Honeymoon - Thank you Tamassa"
Before we begin we would just like to thank all the amazing staff at the Tamassa Resort for a wonderful Honeymoon (2 weeks) in late October 2017. To name any would be a discredit to the rest as they all go way above and beyond to customer service. Check In Check in was pleasant and fast with towel and welcome drink upon arrival. Bags delivered to our room (3021) by concierge on buggy and we were shown by arrival team and were given bottle of sparkling wine and also massage in spa due to our Honeymoon. Room (3021) The room was spacious, tidy, and clean and terrace has great view. The bathroom was very big with plenty of space and drawers for clothes. The AC was excellent. We used the cleaning service for 2 weeks (approx. £65.00) by completing form, phoning laundry before 10am and usually receiving it back cleaned late in evening (on same day). There are plenty of electrical sockets in the rooms (British and European). WIFI Excellent WIFI as used in room, beach, at pool and bar and never had any issues at all Food Cannot fault the food and what the chefs prepared for everyone as they would go out their way making anything you liked. We mostly dined in the Buffet restaurant but had dinner on 2 occasions at the Playa; on the Beach for my birthday and our honeymoon dinner. We both had fantastic meals and experiences. The buffet restaurant had such a varied option of food at dinner that it was near impossible not to find anything you didn’t like ;salads, soups, Pizza, roast (Lamb / beef), traditional food along with themed evening etc. (try the rum with coffee) The burger van was amazing and the guys working there are fantastic and will go out their way for anything you like. Arguably the best burgers I have tasted. Breakfast was again varied with a buffet the size of a house where it’s practically not to like anything. We completed 2 tours (fishing and sightseeing) and ordered our pack lunches at reception with no problems at all on picking them up and what we were given. Drink The drink was fine (red wine, beer cocktails and gin) and the waiters make sure your glasses are never empty. Found B Bar to be a fantastic place to chill at night and there is always entertainment on. Pools / Beach The hotel was busy during our stay and we never struggled for beds at the beach. To be honest – as advised by the staff the hotel was near to capacity – it never felt like that at all. There are plenty of water activities on offer by the hotel including free cannoning in the Indian Ocean (which I did and really enjoyed). It’s a beautiful sea to swim / paddle. / Snorkel and walk along and the pools are very clean and have good seats surrounded to relax and chill. We took a walk along the beach on both directions and always felt secure. The hotel itself is very secure (guards on at entry and at beach front) and you always feel secure. If sitting by the beach the waiters will come round and take you drink orders and deliver them to you. They also deliver to the pools at times as well. There are containers with ice filled with bottles of beer, juice and water around the complex. SPA / Gym We used the gym on 1st week and found it very good with a good mixed of machines. The SPA was good and is a little gem as it’s never in use. I think it could be better organised at times as forgot our appointment but they quickly rectified this and we received our massage (which was fantastic). Finally The hotel is eacy accessible for disabled guests. No hills and the hotel can tranposrt guests around in the golf buggies. One suggestion - the hotel could probably could do with more toilets around the Hotel instead of going to the bars but always ended up with another excuse to get a drink anyway and perhaps having to sign for your drinks, lunch and dinner (which would save time for staff and guests). However its the staff that make it such an incredible hotel. I was previously in the hospitality trade and can see its a tight run ship. Many thanks and hope to be back some time in future!!
"Friends and Couple Visit"
I had a small issue with the food. I refer to our last visit dated 27/10/2014 and our visit for 03/11/2017. The matter was raised to the management team and it was dealt with a high level of professionalism. A special thanks goes to all the tamassa team who have very professional. Special thanks to Benoit, Ravi,Parvesh, mohun, amar and all those who made our experience a great one. This is our 4th visit to this resort. We have visited several 5* resorts and we recently visited club med albion where the personnel are not caring as this resort. I will give a thump up for Tamassa for showing such level of professionalism and caring towards both mauritian and non mauritian customers. While visiting the resort with colleagues and friend, i thought the service has changed but its way ahead. We were pampered by the whole tamassa team for their warm welcome on 12/11/2017. They made everything possible to exceed our expectations. We could not expect this from any hotel and this brought tears of joy for seeing how this resort really care for customers. Being pregnant, i do not consume alcohol for the time being and the bar team mohun and amar and another guy whom i dont remember the name made absolutely delicious non alcoholic cocktail for me. It was just superb. The bar team are really caring. Thank you for the magnificient sea room offered to us. It made us feel so comfortable. The spa team was great and both my husband and i did a massage and this was magical. The food was nice and great atmosphere. We will definitely come back again and we hope that this hotel keep up its standard so that we are never fed up coming there. A special thanks to the devoted team Benoit, Ravi, Parvesh who made everything possible and smooth for us. Thanks to the guy who washed the shirt of my husband (cant recall the name) and gave it back to us well iron. Thanks Anusha
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM