"Reception desk saved my life!"
Big time shout out to the above and beyond service of the reception desk. I was having a business emergency late at night and Takita took care of all of my needs immediately, graciously, and perfectly. She made me feel like a valued customer. What a treat!
"Great Stay. Good Location. Nice Rooms"
I moved to this hotel in the middle of a business trip. Compared the hotel I was in previously this hotel was AMAZING. The front desk staff was efficient and friendly. My room was very nice and the bed was very comfortable. The restaurant downstairs is wonderful and there is a Starbucks practically in the lobby. What's not to love!
"Excellent Hotel! "
Our daughter and I joined my husband on a business trip to Chicago. After a long 5 hour drive, we were shocked when we entered an amazing newly renovated guest room. It was huge and had a great view of the Park. We also received concierge access, which came in handy with our little one. The staff was very kind, friendly and professional. The hotel was pristine, the only way I can describe it is Modern Gatsby. Everything was clean and polished, yet parts of it made you feel like you were stepping back in time to the 1920’s. It’s very unique. We can’t wait to stay at this hotel again!
"Nice hotel - good location"
We went to Chicago to run the Chicago Marathon and the location was perfect for this - close to the start and finish! The check in was efficient and the staff nice and helpful. Our room did not overlook the Lake, but has a nice view just the same and beautiful sunsets against the skyline. Big comfortable room, nice bed and all amenities you need except there was no hairdryer. There was a small fridge (empty), plenty of space for storage, nice big bathroom with lots of towels etc. Our room was clean and comfortable. There was no bar in the hotel but I think you could buy drinks in the lobby. The lobby itself was small, but very interesting and in a style quite different from most hotels. We visited the hotel restaurant once, but did not enjoy the food there very much. Did not try the breakfast as there was a nice diner around the block. The Starbuck at street level was very popular and convenient, however small. The hotel is located on Michigan avenue with a nice park on the other side of the street. It is also close to the Lake, but some distance from the Navy Pier area. The location felt safe. Nearby the hotel are two interesting if you want to listen to jazz and blues in the evening, namely Jazz Showcase and Buddy's Legends. Both places just a few minutes walk from the hotel. During our stay the management invited us to an inhouse art event - with drinks and canapees. We appreciated that very much!
"Made our stay close to perfect"
Wife turned 40 - stayed one night and we were bumped to a suite - lucky us but it was a friendly staff member that did this and made our stay even better . The place was ridiculous - we felt like royals - the restaurant is awesome as well mercat la planxa - only one thing not as amazing as the rest was that the TP (don’t laugh) was very - how to say it- “cheap”. All in all an awesome stay
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM