The hotel was beautiful, the staff friendly, knowledgeable and friendly. The room was very nice and the pool area was beautiful and the perfect place to spend any part of the day. I am glad we stayed here and will be coming back for sure!Comment of W. Christie , United States the 2016-07-01
A great stay, for a great price. Not the best Fairmont hotel in the world but most definitely the best for the money. Great complimentary shuttle service to the nearby shops and beaches and Santa Ana airport, where you can pick up transfers to Disneyland and further afield.Comment of L. Vanessa , United Kingdom the 2015-02-03
"Under Construction, But Management Won't Tell You That When You Book"
It is under renovation, but management is not disclosing that when you book online (at least not when you book through the Marriott website). Do NOT stay here until renovations are done. The only remaining bar has maybe 7 seats. The rest of the restaurant and lounge seating is set up in what was probably a general meeting room with temporary TVs wired in. The rest of the place is dumpy. Not worth the price at all.
We love this hotel. Having stayed here previously, we booked it again for our trip. While they are undergoing lobby renovations, the staff managed to exceed our expectations. They went above and beyond to ensure we enjoyed our stay. Of course, the spacious, comfortable room, excellent mattress, and linens make staying were wonderful. We stayed on the 3rd floor and it was quiet. While here for business, we stayed two days extra. I have to be back later this month, and will again choose to stay here. Not only is it an excellent hotel, prices are reasonable. And, I love that it is a quick trip to the airport. They have moved to valet parking with the construction, and were quick to get our car as needed.
"4 star hotel, 3 star price "
The other 4 star hotel nearby is the Hyatt, which seems superior, but is somewhat more expensive. The pool here is small, but the rooms are good and the staff are all very friendly. If you’re going to be parking overnight, without going in and out, consider parking in the Wells Fargo lot for $18 per night instead of $33. For in and out use this is not very feasible, and one or two short Uber rides could still save you money versus $33 for the mandatory hotel valet.
"Incredible Service Over All !"
The location is a major advantage and when you add the spacious rooms, property , tiki umbrella with your chairs. Yes, I consider this a 5 Star Service. The views of from the balconies over looking the Atlantic Ocean.
Great property, staff is excellent, centrally located, amazing roof top pool area, very close to the airport, and plenty of things to do in the area with just a short Uber drive. Room was spacious and very nice.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM