of TripAdvisor Travelers recommend this hotel
"Great location and staff with problems"
Stayed two nights in September at Lotus. Really want to give them a 4 star, but can't. Great location. Far enough from Waikiki madness to be quiet. Across from beautiful park. Great views of Diamond Head from premium room. Balcony nice. As reviewed before, staff super helpful and nice. Beach chairs, umbrella and towels great add. Valet service particularly good. Water as we left everyday. Room had good and bad. 7th floor, great diamond head view. Bright. Good amenities. In room coffee very good. Cons; slow noisy elevator, no internet service/terrible, stained furniture, dirty rug, sticky floors, and old shower. We had stained, smelly pillows when arrived. The next day, I give a plus to housekeeping. Cleaned floor and replaced pillows with fresh ones. Super noisy air conditioning, worked, but so loud hard to sleep. Repeated tries to fix, no luck. This has the potential to be really good. Would consider again, because of location.
"The best location."
The noise of the city center is not here. This hotel is perfect if you want a quiet stay. The correspondence of all the staff is wonderful. A wonderful correspondence of the large lobby and the valet parking The view of the diamond head is all satisfied. We will definitely stay here again.
"Hidden fees and very slow WIFI"
We booked the hotel on their official website and seems like it offered the best deal. Before proceeding to the final step, we called the hotel and the staff informed us that resort fee which is 25$/night was included in the rate. The hotel did not charge us prior to the arrival so we believed the final cost. However, during the check out process, we realized that the resort fee was added in addition to the rate that was initially presented to us. We stayed 4-5 days so it made about 100$ difference. The website also advertise about benefits of being an A-list member but seems like it was just words. For example, they say we get 100$ credit to the restaurant in the same building and it did not happen. It also says we get daily bottled water to the room and car. Often times, that did not happened. However, the room is spacious and offers small outdoor space. The view for beach and diamond heads were 80% blocked by the trees. The hotel does not have pool, gym or direct access to beach. We drove to the shopping district and it was about 2 miles but finding fee parking was difficult. The worst part of the hotel was stained / molded bathtub window and it was so gross! I did not even want to take pictures. The some portion of the glass door was black and moldy. Plus free wifi was so slow!! I did not ending up using it at all. I used about 2 G of LTE, which I m not really happy about. They really need to working on the faster wifi. The restaurant on the 2nd floor has very loud music and interfere with sound sleep. Overall, I do not recommend this hotel, you can pay similar money by choosing fancier hotels such as Hilton, Westin and Sharaton and have direct access to the beach and shopping. We thought we were saving $$ by staying away from the hot spot location but it was not true.
"A Quiet and Beautiful Hidden Gem"
Recently revamped, situated at the far end of the Park, close to the Outrigger Canoe Club and just below Diamond Head, this boutique hotel is perfect for those who want the beauty and peace of Hawaii on the main island. Close enough to rock the nightlife and shopping, quiet enough to sleep in, listening to waves thru the open doors to your lanai. Upscale and friendly, a wonderful happy hour and really good food. A runners paradise, great attractions within walking distance and a most amiable staff.
"Away from noise"
It is off to the side from Waikiki so it is quieter and closer to less crowded beaches like Sans Souci or Queens beach. They offer rental bikes (included in the resort fee) and it is great for venturing out towards the busier part of Waikiki or go around the Diamond Head. Also included is the daily morning group yoga session in the adjacent park, which is perfect for starting your day refreshed and in sync with nature. People are nice and and the rooms are clean. The window has a blackout shutter which is helpful if you want to sleep in, but I wish there was also a sheer so I could've still enjoyed the view without feeling too exposed from the surrounding buildings.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM