of TripAdvisor Travelers recommend this hotel
"50th birthday delight"
I had the most delightful 50th birthday stay at the Palace Downtown with my husband and two friends. From the moment we arrived we had 5 star service from staff. Especially Ryan one of the young waiters who was outstanding. Our room was fabulous with an upgrade which has been the best i have ever experienced. The food was to a high standard with lots of variety allowing us to sample food from different cultures. The location is central and next to the Burj Khalifa, the dubia mall and souk.we highly recommend this hotel and hopefully will be able to return soon. John and Alison Barr
"Another fantastic stay"
We returned to the palace downtown and its just as fantastic. We have been to this hotel now several times and it does not disappoint. Booked to go back again twice this year. Thank you so much to all the staff at this fantastic hotel .
Buharya Lounge is the reason why I come to this hotel , one of the best places I ever visited, and the staff were kind and with smile faces, Specially Nirmald. I will never stop visiting this amazing place.
"Convenient location, superb service and facilities"
From the moment we arrived to the moment that we left, nothing was too much trouble for the ever helpful staff. Well located for the Downtown area and beyond, this hotel is close to the Dubai Mall and a wide range of restaurants. The Metro station is located within the Mall, which its self offers a wide range of shopping experiences ranging from the affordable to the "how much'". Really good value and we enjoyed our stay here. The only minor moan that I might have is that the bed and pillows were a bit on the soft side, although to be fair, the hotel does offer a range of pillows on request.
"Great location, beautiful views, impeccable service"
Great location, walk to restaurants, souk and mall. Views of Burj and fountains is amazing. Room is comfortable, but the service was impeccable. Hotel staff was very attentive and went out of their way to make sure we felt welcome and that our stay at Palace was special. It truly was.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM