of TripAdvisor Travelers recommend this hotel
"Hotel Renovations Desperately Needed At This Property!"
The staff at this property was not attentive and this is not the Ritz Carlton culture. Upon arrival the bellman never greeted us and didn’t ask to assist with our luggage as we struggled in the rain pulling the luggage up the stairs. When we checked in the front desk didn’t ask if we needed assistance with our luggage. The room was dated, dark and drab. We were scheduled to stay 2 nights but checked out the next morning and checked into a different hotel in Manhattan. We were glad that there was a much nicer accommodation and we were able to get a good night’s rest. This Ritz Carlton hotel property is very old and in desperate need of a gut renovation.
"Great hotel in a Nice neighbourhood"
We stayed at the Liberty room over the weekend, and it has a very nice view of the sea. The room was spacious. Dinner and breakfast room service were excellent. Food is recommended. The lobby and mezzanine have great architecture. The neighborhood itself is quiet and beautiful with parks and the waterside. Away from all the crowd.
"Really needs a makeover"
This is a Ritz Carlton in NYC and it should be spectacular especially at normal Ritz Carlton prices. The rooms haven't been updated in years. I stayed there seven years ago and it's the same bed ruffles, chairs and furniture. The carpet had stains. I would never stay there again. There are big empty walls where there should be artwork on them in the bedroom. The hallways are beautiful except again for the stains on the carpet.
"Stay at Ritz Carlton"
Superb view and a nice area to stay, facing the Statue of Liberty, although located away from the City Centre. On the edge of Battery Park, Very close to Wall Street and the new Colombus Station and other places of interest for tourists
"Ritz Battery Park, NYC"
Excellent accommodations, location and staff.This was a getaway trip. The location worked very well for our sightseeing. The staff was helpful and accommodating. The Club Level was very convenient and pleasant.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM