of TripAdvisor Travelers recommend this hotel
We've stayed at San Luis several times a year for many years. Most recently the past two weekends. The accommodations are outstanding, but the H2O pool/bar needs serious attention. For the price of the rooms, they should be tripping over each other trying to please the pool patrons paying $15 for a drink. Instead, we're seeing fewer staff and less attention. And PLEASE do something about the pool filtration system. If the pools in Vegas can be kept squeaky clean, so can San Luis. Anyway, maybe just vetting, but I believe there is no way the owner would tolerate the pool conditions if he was aware.
We've been coming to the San Luis since we married 36 years ago. Of course now we have to catch specials and come o weekdays. And off season also. We absolutely love it there and have never been disappointed. We recommend it always to all our friends and family. Can't wait to come again..
Would have been nice to have a view but I guess being a landrys select member gets you the crap room 524....I spent the day and evening looking at a huge piece of exhaust fan... probably won't return disappointed
"Get-Away Two Nights"
Staff was friendly but not that helpful. Nice outdoor area but little entertainment. Nice view from room. No microwave or frig. Beds comfortable. For what you get, there are several other alternatives in the area.
"Amazing Time at the Villas"
Stayed at The Villas at The San Luis Resort, a Landry's hotel. I cannot say enough good things about this place! I am a world traveler, very picky, and like luxury. I don't think I have ever been treated this well at any property, including Ritz properties or Fairmont. This is like being royal or famous! There are only 5 suites at the Villa. Each is opulent, tasteful and has its own hot tub on a covered patio. They have amazing staff on site to cater to you, and provided things we didn't even know we wanted until they did it or brought it. Joe Lopez was the facilities supervisor (don't know his real title) when we came. He got us the room, moved everything from our existing suite at the San Luis, which, by the way, was very nice, and has continued to take care of anything we needed. Blanca, Nick and Roxanne have been the bartenders since we've been here. All great, bringing you water, drinks, food, changing your towels out, anything. Henry takes care of pool. It's spotless, with tanning ledge lounge chairs that also float in the pool if you want. They also have beautiful cabanas around the pool. Henry came by several times bring frozen grapes to refresh us. If you need a place to refresh your spirit, have a romantic getaway or even impress clients, this is the place. I think they make a deal if you rent all five suites. Would be a great place for a family or friend reunion. There are so many included services here that the cost is very reasonable compared to any other place I've stayed. I will be back. Actually, I may not leave for awhile, just convince my friends to come stay here with me!
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Discover
Check-in: 4:00 PM , Check-out: 11:00 AM