"Fantastic as expected..."
I chose to stay at the St. Regis Hotel, because I know the brand and can be confident that the hotel will be beautiful, the staff knowledgeable, friendly and helpful, and the experience top of class. Of course, this is Japan, so I also expected that the staff would be even more wonderful than the usual excellence one would expect at St. Regis. Well, the hotel is beautiful as I expected. But even though I have very high expectations for the staff, they exceeded the even my highest expectations. The Japanese people are so friendly and helpful just in every day life, but the staff here goes way above and beyond. They could not have been more perfect. Everybody was helpful and respectful and so courteous and professional. I really enjoyed everyone I met here. I would highly recommend this hotel.
"Perfect Balance between Boutique and Luxury"
The St. Regis Osaka is the embodiment of luxury and harmony within the confines of a city centre space. For anyone who truly desires a place in their memory for a remarkable stay, I personally recommend this hotel. You enter through the side entrance if you arrive via the connected train station at Honmachi or you enter through the front entrance if you arrive by automobile. You immediately marvel at the intricacies of the hotel's decor and think to yourself how you made the right decision regarding your stay. You make your way into the elevator and up towards the lobby. Once the elevator doors open, you are greeted and again reaffirm yourself how right the decision was. You sit at a desk while being checked-in and allow time for your mind to catch up with your thoughts. You take glance from floor to ceiling and admire how the present seems perfectly arranged. After you are given a welcoming gift and your room key, you are taken to the two elevators that leads to the rooms. On the way you pass by the zen garden, the piano bar, and a restaurant but you are unsure since it seemed so dark inside you wondered how anyone could eat in such low lighting. You make a note to yourself to return later for a longer indulgence. For now, you follow. Once the room's door is opened you enter behind your porter and the first thing they point out is the service area where you can leave clothes for ironing or shoes for shining. You walk further into the room and notice the automated curtains and sheers, the hidden compartment for the television, and the plush bed where you will lay on later. You walk into the bathroom and look back at yourself in front of the large mirrors and smile again, knowing you made the right decision. At this time the porter asks you what would you like as a welcoming drink. You provide your answer. The door opens and the door closes.
We had an amazing stay at the St Regis for the last few nights of our honeymoon. They made a real effort to acknowledge our honeymoon and made us feel very special - we even got upgraded to a suite! The location is great, as is Osaka. All the staff were lovely, friendly and helpful until the moment we left. Would highly recommend!
"A Really Lovely Stay"
This really is a great hotel in an ideal location in Osaka. Location: There is a subway station in the basement of the hotel, a starbucks on the corner and a superb sushi restaurant really close. We had the best uni of our trip in the sushi restaurant and would highly recommend! Facilities: As you'd expect from a St. Regis hotel everything is immaculate and has a really elegant vibe running throughout. The bar is stunning as well and our cocktails were very good. Room: We stayed in a Grand Deluxe Room and it was stunning. Extremely spacious bedroom and bathroom with incredible views across the city. Only slight criticism I have is there isn't an iron in the room and you need to use the butler service (still complimentary) to get items of clothing ironed. When travelling you tend to want to iron things quickly before nipping out and don't want to wait for someone to collect your clothes, iron them and return them. Plus the only time we rang the butler service, they were busy and didn't pick up so we didn't bother again. On the whole it was a beautiful hotel and every member of staff we encountered was lovely and happy to help where they could. Top marks all round!
My wife plus my 15 yr old daughter stayed for 4 nights for a business conference The service was amazing especially the butler service to your room with 24hr tea/ coffee and ironing service The room was ideal for 3 people, the bathroom was huge and very stylish and the bed was the best to date in a hotel It is pricey but I believe it was a good case of you get what you pay for
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM