My group had such a wonderful time at The US Grant. We were here for a weekend getaway that went above and beyond our expectations. Everywhere we went (front desk, concierge, restaurant, valet) we always received a friendly greeting. I’m the evening, lobby area greets you with live music from the band playing in the Grant Grill, which by the way has great food and drinks! We stayed in a superior room, which was small but blew us away! Comfortable beds, great room amenities. To our surprise, every evening we returned to our room, our bathroom was always cleaned up and our bed was ready for sleeping with floor mats and water next to our bed stand (this was even after the afternoon cleaning). Can’t rave enough about this place. I will definitely return!!
"Nice hotel and fantastic restaurant"
My husband and I selected this hotel for our wedding anniversary. The rooms are spacious and lovely, with a generously sized bathroom. The beds are very comfy and elegant. The food in the hotel restaurant is top notch. We dined there for breakfast, lunch and a dinner, and all meals were spectacular - creative and delicious. At check-in, we were advised that the "green" option of not having our room serviced daily is the default position, and to get daily room cleaning, we would need to call the desk to make that request. I told the desk clerk that we would like daily service, but he said we would have to call to request that. For a hotel that prides itself in premier service, this is not appropriate nor appreciated. As a result, we did not have clean towels or sheets on our second day at the hotel, despite requesting it. Ultimately, the issue was resolved and we had daily service. However, I found the practice of having to opt out of daily service to be an inconvenience to guests. Further, we prepaid our room, yet we were double billed. It took three attempts to get the issue remedied...not a pleasant experience. Overall, it is a very upscale hotel, located close to sights and citywide transportation.
"Amazing iconic hotel downtown SD"
The US Grant is an iconic downtown hotel in the gaslamp, and is an excellent example of what a Luxury Collection should be. A week before check in the front office supervisor Audrey Concannon reached out to me to see if there was anything she could do to make my stay special. I requested an upgraded to a suite based on my SPG platinum status and she assured me she would do her best. Upon check in I was very happy to find out that she had put me in a Grant suite on the 8th floor. A very special thank you thank you to Audrey, I loved my suite. The beds at the US Grant are amazing. Very comfortable and the bedding is so soft. Staff were always polite and very helpful. I will always stay here when I visit San Diego. 10/10
"Beautiful hotel-highly recommend"
This hotel has it all- beauty, amazingly comfortable beds, luxury and great location. Within walking distance to everything in the Gaslamp Quarter and right next to a trolly stop. We could also walk down to the Harbour to catch the ferry to Coronado. Staff were pleasant and helpful and the restaurant/bar (though expensive) served delicious food and cocktails. Turn down service was regular and included chocolates on the pillows. Incredibly helpful staff-especially the concierges! The only issues I have are: 1. The coffee served was horrendous! Absolutely undrinkable! Maybe they should get a new blend! 2. The room service was incredibly slow-we asked for plates/cutlery sent to our room (no food to cook) and it took 45 minutes (the take-out we’d ordered was cold by the time it arrived) Will definitely stay here anytime we visit San Diego in the future.
"Great Hotel, Great Location!"
Easy walking or Uber / Lyft distance to great restaurants, shopping and nightlife. Starbucks across the street. Walk to Gas Lamp Quarter or the Westfield shopping mall across the street. See, great location. About a mile to the Padres Petco Park, takes about 20 mins to walk, unless you get distracted on the way.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM