of TripAdvisor Travelers recommend this hotel
""Classy, Comfortable, Chic.""
Not a stranger to this hotel as we have been guests previously. The occasion this time' College graduation at the "U". Could not have been more pleased. Yes, it's pricey especially valet parking at a whopping 30 bucks but the rooms are appealing and spacious. The family suites may be a bit quirky for some and the cost to dine on the higher side yet location when it comes to Miracle Mile is everything. Thanks to Roxanne and the staff for being so gracious to us. Kudos to the housekeeping staff that greeted us with welcoming smiles (a forgotten art in hospitality). We shall return again!
"Great service very clean"
Conveniently close to University of Miami, which was purpose of our visit. Pretty and modern hotel, great service, everyone we met was very nice. Panera is right around the corner for grab and go breakfast.
"Spacious, Comfortable, Fantastic Location"
We stayed in a Miracle Mile Suite. It was decorated stylishly and was very clean. The bed was very comfortable. We ended up using both showers and both were satisfying. We loved looking out our window down at Miracle Mile and the tropical scenery. the difference in price to upgrade to the suite was worth it. The lobby and facilities were immaculate and beautiful. Our only complaint is the hall doors close noisily, and we heard doors closing throughout the night. It wasn't terrible, not enough to keep us from staying here again. All the staff we encountered were courteous and helpful. As someone else mentioned, finding the lobby initially was a bit confusing.
My wife and daughter were staying at the hotel and a drunk man tried to push his way into their room at 11:45pm. Luckily my wife was able to shut the door and lock it. She then phoned the front desk and had difficulty getting someone to pick up. When she finally reached someone they seemed surprised (instead of alarmed) and said they would send someone to look into it. To my surprise the hotel never phoned my wife back to assure her that everything was ok. One should not have to be concerned with their safety in a hotel such as this and I am extremely disappointed and concerned with the way things were handled.
"A nice hotel, lovely staff and comfortable beds!"
Working for a company with an office just around the corner, this has become my go to hotel. The rooms are a decent size, clean and well kept. The beds are some of the most comfortable I have ever slept in and I never worry about a rough nights sleep when staying here. Some useful things like bedside USB charging points make a real difference and mean less chargers/adapters to pack. My only gripe I suppose is that they don't include breakfast in their standard rates which would really complete this place if they did!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM