of TripAdvisor Travelers recommend this hotel
"Fairly average "
I have stayed at a range of SPG hotels in Japan and they can be hit and miss. I personally found the Sheraton near Hiroshima station to be far superior to this hotel. That said it is in a prime location with a fee shuttle to the train station and easy walking distance to the subway. The room I had 803 had an awesome view of Nagoya castle with comfortable extra large bed and ample space. Moving on the bathtub was fine but the shower cubicle was on the extra small size. There were traces of mould growing on the shower walls and ceiling and the shower cubicle leaked water onto the floor making it slippery or dampening the towels. The sink area had small space and not enough room for storing personal toiletries. However the amenities provided were above average. The toilet was modern and clean. Hotel room service numbers did not correspond to the same numbers on the telephone. The staff at the front desk were extremely professional and polite and all the Japanese staff I encountered were highly professional and made for a good experience. Overall this hotel is fairly dated and I would have to rate it as average when comparing it to similar hotels in their own chain and in Japan.
Stayed at the Westin Nagoya for 2 nights. The room is basic but clean. Hotel staff are friendly and efficient. I received a free breakfast buffet each morning. The buffet is a nice mix of western and japanese food.
"Comfortable and convenience stay"
I went to Nagoya with my family total 8 persons and reserved three rooms by my sister who is SPG platinum member. Very upset that due to bad weather in HK on 27 Aug, the flight was delayed for more than 4 hours. So we arrived in Nagoya at around 10 pm. After dinner outside, we rushed to the hotel to check in. The staff was polite but English was not good. Though my sister could speak Japanese but she was not that good. We got upgraded to the view to Nagoya City. The room was a bit small but the view was great. The facility was quite good. The breakfast was ok but not very much choices. The next day we go to Nagoya City that was just next to the hotel. We need to walk there about 10 mins. If you want to visit to Nagoya City, this hotel was highly recommended.
"Gym opens late and closed early'"
Bad experience with gym. Opens late and closed early. I plan to come back soon, but pls extend gym hours Other experience was ok, especially free parking. Close to the castle which my room also had a nice castle view
Location is good especially when during Sakura season. Though the hotel is a bit old. Wonders if there will be any Renovation in the near future. Non smoking room, but still full of smelt ...could consider to improve the ventilation . Besides, Services are great, breakfast also good. Overall experience is above standard
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM