of TripAdvisor Travelers recommend this hotel
One of the best hotels ive stayed in anywhere in the world. Spent 2 nights for Midnight Oil Concert and the relaxed feel, service,and friendliness of staff were outstanding. Loved the Pizza downstairs in the GPO bar. I will be back.
"Classic and comfortable"
I long debated between the Hilton and the Westin for my week long stay in Sydney at the beginning of November. I suspect Hilton was top quality as well, although one of my colleagues did comment on the smallness of rooms there, and she was a Hilton Gold. At the Westin, size of rooms was anything but a concern. Mine was more than spacious. There was a king bed, a long resting sofa by the window, a large desk in front, a massive tub in the center of the room separated by opaque glass, and separate toilet and shower rooms. My room was located on the 19th floor, as I paid a supplement to upgrade to the class of room that I probably would have received complementarily at Hilton as a Gold member. There was a terrific view of the clock tower, and I could just make out the wharf. The shower had both a wall-mounted and ceiling water dispenser, and it was divine. Plenty of hot water, nice soap, shampoo, conditioner, and body bath dispensers, and fully marble flooring throughout. The bed was extremely comfortable with just the right balance between plushness and firmness. The down comforter was a nice touch. Pillows were all foam by request. Individual climate control was accurate and unexpectedly quiet. Lighting was excellent, especially the master light near the front which activated everything at once. I had trouble sleeping a couple nights as some mystery noise permeated my room in the wee hours of the morning from either the street below or, as I now believe, the hum of the elevator shaft. Westin service was very good, although there were limits, such as insisting on an upgrade fee. People at the front desk and concierge were perky, polite, and professional -- morning, noon, and night. They offered complementary water bottles upon request, a couple of electrical plug adapters, and delivery service for my luggage to cap an early check-in. The hotel gym was located in an adjacent building, up four flights of stairs. The array of equipment was decent, not stellar, but certainly better than average. I was able to work most muscle groups except abs, quads, and hams. There was also a tiny lap pool that felt like wasted space, and a steam bath under construction. Breakfast at the hotel restaurant was included in my rate. The setting here was absolutely glorious, in the glass-ceiling courtyard of the old post office building. Food selection for breakfast was voluminous, but even with all the choices, I was sick of it by the end. It would have been nice for the chefs to change the menu from time to time. I guess Westin didn’t expect people to stay so long. The only differences I noted from day to day were between Brussel sprouts, broccoli, and baby bok choy in the steamed vegetable bin next to the daily supply of mushrooms and roasted tomatoes. Everything else remained the same – the eggs, the selection of meats, the smoked Tasmanian salmon, the juices and protein smoothies, the croissants, the cereals, cheeses, yogurt, and fruit, and the automatic coffee machine. I learned to order cappuccinos directly from a waiter, as the machine in the back was superior. Clearly there wasn’t much to complain about, but it’s funny how one can get sick of the same premium breakfast after a week! Bottom line is that Westin Sydney was a great choice for lodging in Sydney. It’s a beautiful building, supremely located downtown within walking distance of commerce and almost every major attraction imaginable. Fortunately, my company had booked at a good rate, because I had seen some that were much much higher. If you have the opportunity and the necessary funds, this is a great place to use as base for touring a wonderful city.
This hotel excels in location and comfort. However, lacked on a number of minor issues and personal touches that we expected from a Westin chain. Whilst check in was a positive experience and we were offered breakfast at a promotional price which we agreed on, only to discover in the morning that this was not added to our account. To their credit the hotel whilst not honouring the promotional price did present an alternative. Additionally, our room appeared well kept but on closer inspection required some maintenance on loose cornices on the skirting board, scuffing on walls ( whilst the room was clean the attention to detail fell short) also the toiletries was consistent with the offerings of a budget motel. And perhaps it was circumstantial at breakfast the front of service was left unmanned for sometime causing a queue and diners ultimately seating themselves. Service felt wanting and simple gestures like being approached for coffee was absent. So forgive my rant, it was just the little things that hampered my experience. I may stay here again, but I wouldn't recommend it to friends or family given other hotels I have stayed in Sydney at a similar price.
"Romantic night away in the city. "
I booked this hotel for a surprise overnight stay to sleep in their heavenly beds. I loved everything about my stay. The heritage wing is amazing. High ceilings and large rooms. The bed is amazing along with massive big bath and shower. Loved it!
"Nice business stay"
Great location for business travellers with all the amenities one expects from a Westin. I love their wellness initiatives. It's clean, safe, and comfortable. The view spanning Martin Place is a real treat. Only down sides were the room decor and check-in; decor is starting to appear dates and check-in was impersonal and unfriendly. Check-out was the total opposite. I would consider staying here again.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM