of TripAdvisor Travelers recommend this hotel
"Excellent experience in Spa "
After a long trip to Mumbai - more than 12 hours - The magic hands of Elsie are the best . Elsie is a great professional, very keen , sweet And strong at the same time. She makes me recover my body and my face like a fairy . She knows perfectly how to handle and the way to make you feel perfect No doubt that I will repeat. Thanks Elsie.
"Comfortable & Caring"
I had a great stay at Trident, BKC last week. The hotel staff put an effort to ensure you are comfortable. I fell ill and the care they showered on me reminded me of home:-) At 1 am, I asked if they could arrange for a tablet and to my surprise they arranged it from their in house pharma store in no time. They were quick to suggest few home remedies too so I can sleep peacefully. You expect hotels of Trident's stature to offer you a luxurious stay, but the personal care & attention they showered on me made my stay really special & memorable. In room dining room has many healthy options to choose. Staff members like Rasika, Kapil, Prashanth and someone whose name starts with a V (sorry for not remembering) were awesome.
Great hotel, the staff are very friendly and the rooms big and spacious. I stayed for 5 days, has a private car and saw as much of Mumbai as possible outside of meetings. The area is safe, clean and easy to get around.
"Look nice but...."
The hotel looks very nice but i found the room not really fonctional....hair dryer above the bath.....breakfast really poor for the price....no private changing room at the pool...you need to change with everybody or in the toilets....good for indian standart but not at the level of international hotel group or Taj....the team is nice professionnal and helpfull....next trip i will book sofitel next door........
"Oasis of luxery and comfort!"
I recently traveled to Mumbai for business and stayed at the Trident BKC. What an experience! Every aspect of my stay was superior. My guest room and the common areas were beautifully decorated and sparkling clean. The entire staff was polite, professional and courteous. I experienced just about every facet of the hotel, from the front desk, concierge, and house cleaning to the conference venue, pool, health club, and laundry service. Of particular note was the food and beverage services. I ate many meals at Restaurant O22, managed by Zoheb Khan, and thoroughly enjoyed each and every one. Zoheb made the Trident a "home away from home" and introduced me to many aspects on Indian cuisine - all of which were delicious! (And the breakfast buffet was the best I've ever experienced.) I've traveled quite a bit over the past decade - almost a million miles of travel - and this hotel experience was perhaps the best ever. I would definitely recommend the Trident BKC to anyone who is planning a visit to Mumbai.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM