"Excellent location and service"
This hotel is close to shops and the beach being a very short walking distance. The staff working here were fantastic and very friendly. The room was beautiful and had everything we required. Our stay was perfect.
"Retired Travel agent review"
From the time you arrive to the time you leave you are treated very professional but caring at the same time. If you like Mai Tai you have to try it award winning yum. The location is very close to the beach . It is one hotel behind the beach. Our room had a partial ocean view and city view. on the east side. If you ask for the Westside you probably could see the sunset and fireworks a on the nights from the Hilton. The amenities in the room are of high standards , having the little kitchen was great we didn't use it but was well stocked. They do offer beach bags for the beach with towels and water check at the concierge for it. The views from the hotel are great nice pool . Good restaurants in the hotel. We found it felt more like living in your own Condo , the housekeeping staff are like ninjas you don't seem them, but our room was always clean and night turn down service. If they were cleaning rooms you didn't see carts out in the hall . The suites would be closed with a sign saying cleaning in progress. It really is a nice spot the service is top notch. I wouldn't hesitate to book clients.
"Always a Delight"
Had a wonderful visit to this beautiful hotel. Everywhere you looked was s vision of beauty to the eyes. Staff super friendly and helpful. Restaurant food was amazing. Accommodations were as expected even surpassed expectations.
"They take accommodation to the highest level"
My wife and I stayed there for three nights and loved it! A beautifully clean room on the 18th floor looking at the ocean and Waikiki beach. From the time we checked in, till our checkout the staff were always helpful and friendly! We loved having a kitchen, the robes were so comfortable and warm. The bathroom had two sinks which is always a plus. One day at sundown we went down to the infinity pool and watch a magnificent Sunset! Definitly worth the money.
"Great service - lovely and clean"
I cannot fault the service received while staying here - we were greeted immediately and directed where we needed to go. Very lovely staff who were professional and friendly. The hotel was new'ish (I believe the second newest in Waikiki) and everything was clean and well maintained. The rooms were very comfortable and I was surprised how close to the beach we were - only across the road and down a lane way. We had great views of the fireworks (fireworks happen every Friday night). There was a small lap pool which was great and plenty of room to cool off. The breakfast was lovely - good range of food and again the wait staff was very lovely. Both room and bathroom were lovely and big and the balcony was a good size. Our particular balcony had a glass floor which wasn't great for my hubby who doesn't like heights - If this is a concern for you, ask for another room is my advice. Note: Nothing to do with the Trump tower but what is it with whipped butter in the US... asked for butter with breakfast and received this very light, 'white' butter - very strange tasting butter for this Aussie girl :) While there is nothing I could fault with the hotel there was also nothing that overly wowed me given the cost... but I would stay again.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM